Find Business Hotels in Coconut Grove, FL

"Great location in Coconut Grove near many good restaurant options. The problem with this hotel is the front desk staff. Terrible treatment of customers. Only one person working during check in / check out. There was a line of 15 to check out. Tried to gently ask the person at the desk if anyone could help and she snapped at me that she "was alone" as though it were my fault (meanwhile there was what seemed to be a manager in the office nearby who did not jump in to help). She refused to print me a receipt saying it was through Expedia. I always book through Expedia and no hotel has ever denied me a receipt. Particularly since I needed the receipt for the incidentals which is directly with hotel. Overall very unprofessional front desk staff. Loved the hotel, it's unfortunate that they don't have a better trained and more customer friendly front desk staff. "

"all good - no problems"

"Clean nice staff "

"Great location with everything within walking distance "

"Wonderful property... loved the pool although it closes at 7ish so that was a little early and it is only 3.5 feet deep, but the rooftop patio is wonderful. Our room wasn't lit up enough so it was hard to see things with my old eyes. Overall we loved the location, but might try another property next time."

"Really terrible uncomfortable beds. Feels like it’s 1/2 residents and half hotel. Only one elevator was working. It’s a 3 start at best."