克萊奧地區露天劇場 (MBS) 附近飯店 | 熱門住宿限時優惠 NT$2,248 起

「The front desk staff was not friendly at all she had a very smart mouth I called and ask why housekeeping hadn't made up the roll away bed she was more concerned about my correct pronounciation of the bed instead of hearing my concern which was terrible I did make her aware of not ever correcting me about the bed title and that it was not necessary to focus more on the concern instead I realize she had been working the front desk for a while now you guys really need to talk to her about...

「Great breakfast, nice room」

「Young man working the front desk was very helpful and pleasant. He recommended a place to eat. Good location.」

「Tried to cancel due to the filthy room, left and still was charged」

「The room was not kept up. The physical appearance was ok. There was section of the door that was damaged. It was not up to my expectations. The pictures on line made it look nicer than it was」

「The room had a leak in the ceiling 😔」

「Clean room, plenty of parking. Staff was friendly.」

「Could not see anything through our window due to swimming pool roof blocking view!」

「Hotel is under staffed. Had two ladies responsible for cleaning the entire hotel. We didn’t arrive until after six and they originally put us in a room that hadn’t been cleaned. Housekeeping took our keys and went downstairs to get us a room that was ready. Staff is very helpful just property doesn’t seem to be managed well. Also hot tub was out of service. No late check out available per front desk or you lose your deposit. Not likely to stay at this hotel again.」

「The environment is very good, the transportation and parking are convenient, the hotel is clean and sanitary, and the service is good.」

「Excellent venue and staff! Thank you!」

「I love the property. I didn't like the parking policy.」

「They are renovating the hotel- I am quite sure the cleanliness will improve as updates are completed. Staff was incredibly helpful and responded to our concerns quickly and thoroughly.」

「The staff were great and the location was excellent. They were able to accommodate our request for two adjoining rooms, which was nice and we were able to check in early. One bathroom was nicer than the other. Ours could have used a few updates. Also, the pool area could use some cleaning behind the chairs. But the kids still loved it. 」

「We always stay at Spring Hill Suits in Frankenmuth! This time the refrigerator wasn't cooling very well we told the front desk! It was taken care of the next day!」