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"Room semi-clean, room cold Bedding had holes in sheets, stains on top cover Staff very courteous Parking very convenient "

"New water park was awesome kids had a blast. Hotel stuff was very helpful and courteous .we initially had a 2 Queen bed room, however My wife had an operation day earlier and we wanted to get a cot bed for one of our kids so she could sleep by herself. When stuff heard our request they send one free of charge to us. Empathy goes a long way. This is our 4th visit and many more to come. Thank you. "

"Great hotel, very plush, very friendly. Great location for concerts with it being connected to Van Andel."

"Staff was top notch and very accommodating. I truly wish I had the woman’s name that checked us in, she deserves a special shout out for her professionalism & friendliness- our fireplace wasn’t working, she came in prepared & immediately suggested a change of rooms to prevent a repeat. She said she had been there for 7 years but her down to earth enjoyment of her job, and intricate attention to detail (wishing my husband a happy birthday, and other small talk) was wonderful. Property was very clean, would stay again! "

"The room was clean. The pool was nice and so was the hot tub. My only concern was how busy the pool area was at 9:00 pm. There were too many kids at this time."

"Great location, very clean and loved that there is a full service restaurant! "

"Don’t let the name of the hotel throw you off — we would give the Marv Herzog Hotel six stars. From the moment we arrived, the experience was excellent. David at check-in was friendly, welcoming, and very efficient, which made the start of our stay easy and enjoyable. The room was quite large and very comfortable. It’s not fancy, but it is clean, spacious, and has everything you need for a pleasant stay. The covered parking at no charge is also a nice bonus. We went down for the 5 PM drinks and snacks, which was a really nice touch. Linda was the bartender and helped create a relaxed and friendly atmosphere. Breakfast was included and offered a great combination of hot and cold items. Everything was fresh and plentiful, and Jennie, who was serving breakfast, was warm and attentive. We left perfectly satisfied. My only complaint is that they use disposable Styrofoam cups instead of china mugs, which I really can’t stand. Aside from that small detail, everything was excellent. I would absolutely stay there again and would recommend anyone visiting Frankenmuth consider the Marv Herzog Hotel. It’s comfortable, welcoming, and offers great value with some thoughtful touches."

"Clean room. Friendly staff. "

"We had a very goid experience. Did not realize it was pet friendly. "