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Holiday Inn Grand Rapids Downtown by IHG

3.0 star property
Downtown energy meets relaxation in Grand Rapids: Guests enjoy breakfast by the fireplace before borrowing bikes to explore nearby attractions

Choose dates to view prices

Holiday Inn Grand Rapids Downtown places travelers in the city's vibrant heart. Praised for its hearty breakfast and central location near DeVos Performance Hall. Guests can relax in the spa tub after exploring. On-site shopping, bike rentals, and free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is NT$4,559
NT$5,380 total
includes taxes & fees
May 25 - May 26

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Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 120 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Grand Rapids Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown by IHG?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown by IHG on 2026/5/25 start from NT$4,559, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Grand Rapids Downtown by IHG pet-friendly?

Yes, Holiday Inn Grand Rapids Downtown by IHG allows dogs (limit 2 total) with a maximum weight of up to 120 lbs per pet. There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids Downtown by IHG?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Grand Rapids Downtown by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Grand Rapids Downtown by IHG located?

Located in John Ball Park, this hotel is within a 10-minute walk of Van Andel Museum Center and Van Andel Arena. Public Museum of Grand Rapids and Grand Valley State University - Pew Campus are just steps away. Grand Rapids Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 737 out of 1023 reviews
Rating 8 - Good. 196 out of 1023 reviews
Rating 6 - Okay. 61 out of 1023 reviews
Rating 4 - Poor. 14 out of 1023 reviews
Rating 2 - Terrible. 15 out of 1023 reviews

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, friendly staff, comfortable accommodations
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lindsye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and loved that there is a full service restaurant!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for staying downtown with friends, and where I stay every time I visit the city. Parking is great and staff is friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, fantastic breakfast and very comfortable common spaces
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and we loved there was a shuttle for us to use
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kalifaamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Holiday Inn downtown Grand Rapids was great and very comfortable. They offered a breakfast buffet for $16.99, but we did not check it out. This hotel was clean, the staff was great, and they offered a free shuttle bus to downtown events. I recommend this hotel and I will stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities
Great location, friendly staff, easy check in, good food! Clean and updated facilities!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel due to its proximity to downtown Grand Rapids. Clean, quiet, great staff and nice hot tub
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas were clean and well maintained. The pool and hot tub area were clean, but not did not overwhelm with chlorine smell, as so many hotel pool areas often do. The room was clean and staff were very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roberta

Liked: Staff & service, amenities, property conditions & facilities
Our stay was very pleasant. It was quiet and clean. Staff was very nice. We will recommend anyone we know that will be in
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Room was very clean. The restaurant was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and all the front desk staff that we dealt with were very friendly and helpful. I would most definitely stay here again while in the area.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff and great little restaurant to get breakfast at.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
It was one of the cleanest places I have ever stayed for a hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, spotless room, staff was very friendly & helpful. Best of all, Parking was free ! I would highly recommend this Holiday Inn Downtown Grand Rapids and definitely stay with them again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room and staff was great, very helpful with the shuttle and recomedations on food.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service
The location was great. The shuttle service was very helpful, drivers were great
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Darci

Liked: Cleanliness, property conditions & facilities
I feel as if the room could smell better. The breakfast was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Annajeanelle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Location was great for us. And free shuttle was nice to have.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the employees were great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice we were given meal vouchers for the kids breakfast and dinner at the hotel restaurant! Great food and service and the hotel and room were very clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good staff, nice area
Stayed 2 nights in Sep 2025