Find Hotels with an Indoor Pool in Carter Lake, IA

"Hotel was great, Staff was great . The weather was not great LOL!! But if they could control it, it would be great."

"Was a nice Clean and quiet place to stay would have been better if we didn't have to pay so much for breakfast "

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"We have no complaints about the Holiday Inn Express, for the money.. "

"The staff was amazing! There was so much construction going on everywhere that it was dirty, dusty, muddy. I also had to park my car at the gas station next door over night as all the construction equipment and dumpsters left very few parking spots. "

"Front desk and breakfast cooks .. excellent."

"Overall it was a clean facility. Rooms were very spacious. The reason we booked this hotel was for spring break and the pool/water park facility. Unfortunately that was closed and we were not notified of this upon booking. Needless to say, it was a big dissatisfier. They were nice and did give us free breakfast for the inconvenience but o my because we asked."

"It was a basic stay, good service, great breakfast "

"Staff is incredible -- helpful, friendly, accommodating. Not only did we have a wonderful stay in a great location, but the staff made the difference for us from every other hotel. They graciously loaned us a screwdriver to put batteries in a new toy and were clearly working hard during breakfast to keep supplies stocked. At checkout time, our vehicle had a dead battery, so I went to the desk to let them know we'll be late returning our keys (needed to leave parking garage). When I was explaining, the clerk said, "Oh we can help! Our maintenance worker will meet you at your car for a jump!" He was there in under 10 mins and so kind. Hyatt Place saved us probably 2hrs waiting for roadside assistance. THANK YOU to everyone who made our stay fantastic -- from front desk, to maintenance, to maids, to breakfast staff. Customer service was impressive and much appreciated. "