「When I arrived, I needed to change the first room booked for me by the hotel because there were a lot of dirty spots top of the comforter. Then they immediately arranged another room for me which was cleaner than the first room. I stayed here for 2 nights and I had a great time here!」
「After checking into the room, I discovered that one of the floor lamps wasn’t working. I immediately contacted the front desk and requested a room change. The staff refused, claiming no rooms were available and insisting that "a broken lamp wouldn’t affect my stay"—despite my observation of many vacant rooms.
Half of the towels provided by Super 8 were stained with dark, dirty marks. The sink faucet had extremely low water pressure, making it practically unusable, and the drain was clogged,...
「James was very personable and professional in welcoming us. Room was tastefully furnished, bed very comfortable. At breakfast, the attentive service, delicious food, and peaceful ambiance provided a perfect way to start the day! 」
「The service is very good! It's clean and newly decorated. I will come back again next time! The hotel also provides luggage storage, which only costs 1 US dollar per piece, which is very good!」
"The location is great, right next to Times Square. The hotel is old, and the most uncomfortable thing is the air conditioning, which is too noisy and makes it impossible to sleep. I can only turn off the air conditioning and sleep in the heat."
