H10 Hoteles Caribbean Islands hotels

"Clean room, attentive friendly staff. Loved the private island. Get there early for a good lounge chair"

"Everyone is friendly and helpful. Clean room "

"Great stay I want to come back "

"Really great location about 10-15 min uber from Old San Juan. Can walk but would take like 40ish min and on highway. Pools are great! Restaurants and food in hotel fabulous. Will definitely come back. "

"For such a large 1300 room resort the access to pool and beach chairs was good. Room was clean and food was plenty but mostly buffet. Wish there was more table service at the specialty restaurants."

"Clean roon"

"Overall, I’d rate my stay an 8/10. The food was genuinely good. I didn’t get a chance to try the Asian restaurants, but I did visit the Italian and steakhouse restaurants, both were enjoyable and worth it. There were a few downsides. On the first night, our shower flooded. We had to call twice, but it was eventually resolved. A small portion of the staff (around 5%) did not seem equally welcoming to all guests, which was disappointing to experience. That said, the vast majority (about 95%) of the staff were warm and friendly, especially the buffet team, who stood out. Another issue was the sewage smell that occasionally came from the bathrooms in different areas of the property, including our room. Also, on two consecutive nights, housekeeping placed clean sheets that had visible stains. After reporting it, the issue was fixed right away. On the positive side, the spa was excellent. I booked the anti stress package and really enjoyed it, my only complaint is that the halotherapy session felt too short. The resort itself was very clean, the pools were great, and the beach was beautiful. On our last day, the beach server was especially attentive and made us feel very welcome. The nighttime entertainment on both the family and adult sides was also enjoyable. Overall, no place is perfect, but this was a solid stay. I do think there is room for improvement in ensuring all staff treat guests with the same level of fairness and respect."

"This resort is stunning! All rooms face the ocean. Tons of amenities. The bar and grill is great! Don’t hesitate to book. "

"Our family enjoyed the stay at ocean blue and sand resort. Our room was close to the pool and beach, and transportation to the lobby & restaurants was convenient. Experience at the buffet was average (service and food), preferred the other dinner restaurants but they generally had a long wait list. Japanese restaurant was great!"