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University Inn of Carbondale

2.5 star property
Hotel in Carbondale with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for University Inn of Carbondale

Front of property
Standard Double Room, Multiple Beds | 1 bedroom, individually furnished, desk, laptop workspace
1 bedroom, individually furnished, desk, laptop workspace
Lobby
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, Accessible Bathtub

1 bedroom, individually furnished, desk, laptop workspace

Standard Room, Accessible Bathtub

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, individually furnished, desk, laptop workspace

Deluxe Room

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, individually furnished, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Sofa Beds

Standard Room, Shower Grab Bars

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Carbondale is home to University Inn of Carbondale. African American Museum of Southern Illinois and General John A. Logan Museum are cultural highlights, and some of the area's activities can be experienced at The Science Center and Hickory Ridge Public Golf Center.
Visit our Carbondale travel guideOpens in a new window
Map
2400 W Main St, Carbondale, IL, 62901

What's nearby

  • Southern Illinois University - 3 min drive - 2.5 km
  • Memorial Hospital of Carbondale - 4 min drive - 2.8 km
  • SIH Medical Group - 4 min drive - 3.5 km
  • Railroaders Memorial - 4 min drive - 3.5 km
  • Hickory Ridge Public Golf Center - 7 min drive - 6.3 km

Getting around

  • Carbondale Station - 5 min drive
  • Marion, IL (MWA-Williamson County Regional) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Tequila's - ‬15 min walk
  • ‪Eagles Carbondale 2569 - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Pita Alley - ‬13 min walk

About this property

University Inn of Carbondale

Hotel near Southern Illinois University
University Inn of Carbondale provides amenities like free continental breakfast and a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
  • An off-leash area
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Rainfall showers and shampoo
  • 42-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, premium channels, and heating

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Is University Inn of Carbondale pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at University Inn of Carbondale?

Self parking is free at this property.

What time is check-in at University Inn of Carbondale?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at University Inn of Carbondale?

Check-out is at 11:00 AM.

Where is University Inn of Carbondale located?

Situated in Carbondale, this hotel is within 2 mi (3 km) of Southern Illinois University, Fresenius Medical Care at Memorial Hospital Carbondale, and Memorial Hospital of Carbondale. SIH Medical Group and Railroaders Memorial are also within 3 mi (5 km).

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University Inn of Carbondale Reviews

Reviews

6.2
Rating 10 - Excellent. 62 out of 255 reviews
Rating 8 - Good. 38 out of 255 reviews
Rating 6 - Okay. 61 out of 255 reviews
Rating 4 - Poor. 41 out of 255 reviews
Rating 2 - Terrible. 53 out of 255 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and helpful guidance by alex during the check in.
Stayed 1 night in Aug 2025

6/10 Okay

Angel

Liked: Staff & service
Disliked: Cleanliness, amenities
Food options are very limited, I think this can improve. Personnel is very polite, I like this so much.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tiamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, horrible breakfast service, poor management/supervision, just awful
Stayed 4 nights in Jul 2025

10/10 Excellent

Ronny

Liked: Cleanliness, amenities, property conditions & facilities
What stands out most about this comfortable place to rest is the attention of the staff. The lady who works there offers the best service and is very receptive and attentive, and this is one of the things that is sometimes more important than everything else.
Stayed 4 nights in Jun 2025

2/10 Terrible

Chiquita

Disliked: Cleanliness, staff & service, property conditions & facilities
There was NO live staff available to service you. There were children running around and complaints about rooms being dirty with trash in them when
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at the University Inn of Carbondale! From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure a comfortable experience. The room was spotless, beautifully designed, and had everything I needed. The location was perfect, and the breakfast buffet? Delicious.
Stayed 4 nights in May 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, should have read other reviews before going to this place that felt like I was in “The Shining”. Sadly, our place was non-refundable and we decided to stick it out. Ran out as we could after our night. The club nearby makes the parking lot into a block party and there are definitely squatters at the abandoned building behind this place.
Stayed 1 night in Jun 2025

2/10 Terrible

Jay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty but not bad for the price
Stayed 1 night in May 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 6 nights in May 2025

2/10 Terrible

Jaycina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No real front desk attendant (virtual kiosk). You can’t hear what’s being said lobby echoes. Dirty rooms black mold on bathroom curtains, stains on walls, dirty beds with stains not changed entire stay, took 3 hours to get clean towels, lobby smells like pet urine/feces. Continental breakfast was old bread & a gallon of milk & sunny D to be shared by guests (unsanitary). No workers on duty 24/7 if u need something..DONT. People actually live in the hotel.. the building next door is abandoned & the other building is a party area for locals. Terrible dirty hotel! Will neveeeeer book again.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaShawn

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great value for the $$

The rooms are old and outdated, needs to be renovated, Overall I would give it a 6/10, however you get what you pay for. The front desk attendant Jack was very nice and knowledgeable, the maintenance guy was very nice
Stayed 1 night in Apr 2025

2/10 Terrible

Nathan

Disliked: Property conditions & facilities
The neighborhood is very sketchy. The only staff was a guy on a kiosk. He wanted me to pay although I had already payed through Expedia. I slept in my car that night and found another place the following night. Expedia refunded the money to me, so no complaints there.
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were filthy and mold in the shower. Just needed a place to sleep so it was fine. Also there was never anyone at the front desk.
Stayed 2 nights in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disgusting, room was extremely hot and AC was broken, people fighting in the parking lot, super high pet fees will surprise you at check in. Enjoy your stay at trash hole city motel!!
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hard to Beat the Price

The price here remains a great value. The rest still needs work, but i do think they are trying. The individuals operating the check-in kiosk, for example, seemed more friendly than last time. The area behind the hotel (my room faced that direction), however, needs a major clean-up. I will continue to patronize the place given the value/effort
Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

Disliked: Amenities, property conditions & facilities
Hreat bed but sheet was dirty. Toilet was broke and shut off. TV remote didnt work. Haeat AC unit broke up and dirty
Stayed 1 night in May 2025

4/10 Poor

Suszanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth your money.

Hotel in perpetual state of disrepair. Holes in the wall, spots needing touch up paint, water damaged wood. Check in was done through a kiosk with a person on camera. Very difficult to understand him. Breakfast was limited to cereal and toast. Stained sheets. Broken window. Spend your money elsewhere.
Stayed 2 nights in May 2025

2/10 Terrible

Yanna

Disliked: Cleanliness, staff & service
Room was not ready on arrival, room was dirty still , no breakfast, no staff for help,
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and quiet
Stayed 1 night in Aug 2024

8/10 Good

Ava

Liked: Staff & service
Floor needed swept.
Stayed 2 nights in Mar 2025

6/10 Okay

Jeffery

Disliked: Staff & service, property conditions & facilities

You Get What You Pay For

The price here was hard to beat. For that you get a functional room and not a lot more. One great thing was that it was not crowded. The check-in kiosk feels rather impersonal. Breakfast is minimal. I'd stay here again if travelling alone - and the price remains the same.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Customer Service !!!

Customer service was great and very friendly . I enjoyed My stay .
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Good value and courteous staff. They are getting the place cleaned up.
Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent.
Stayed 1 night in Mar 2024

6/10 Okay

William

Disliked: Property conditions & facilities
The good: One of the cheaper hotels in Carbondale; convenient to both SIU and Shawnee National Forest; kiosk staff were friendly and helped where they could; breakfast was 6:30-9:30, a decent window so most people should be able to grab something. The bad: They use remote kiosks at the front desk instead of in person. Since they're remote, if there's a problem with your room, the most they can do is pass the issue to management. Rarely saw anybody behind the front desk in person while I was there. My bathroom lightbulb needed changing and I had to ask twice to get it changed. On the second to last day of my stay, my toilet developed an issue where it wouldn't flush and would leak water on the floor. Told the front desk about it but the issue wasn't corrected before I left, had to use lobby bathroom instead. The soaps they give you are tiny and fragile. The soap in the lobby bathroom is basically a pump bottle of water. While I never had the breakfast, from what I could see it was pretty much toast, bagels, cereal, milk, and sunny D for orange juice. No sausage or eggs or anything like that. I could hear thumping music in the lobby, likely from the bar next door. Lobby chairs are a bit run down.
Stayed 3 nights in Jul 2025