十大人氣伯內特飯店推薦 | 伯內特住宿訂房限時優惠 最低 NT$2,073 起

「The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service.」

「The room was clean and had everything we needed. The only real issue was operating the air conditioner. There seemed to be three settings: cool, heat, and dry. It was on "dry" when we arrived and it was very cold in the room. Changing the temperature setting did not make a difference. I tried switching to "cool" which did make it less frigid, but it also weirdly made the room feel more humid. We were never able to get it adjusted to a comfortable setting. During the night I changed it back to...

「The room was very clean and comfortable; the newly renovated bathroom had a great shower; the fridge had a dedicated freezer compartment; there was a nice breakfast table with chairs; and the owner & staff were very welcoming. You would need to bring your own hangars and be aware there is no coffeemaker. We would definitely stay there again.」

「Nice place, nice folks, nice town!」

「The AC unit needs to be in the bedroom area if not they need to tear the wall down for better air circulation to the bedroom area. A ceiling fan would be ideal for better circulation. Please turn on AC and fridge before guest arrives so it can be cool at arrival especially during summer months. It was hot in there when we arrived. Disappointed. It took a long while to cool room and wasn’t cool enough throughout the night.」

「Our 1st time here and we would say, one of the best experience we had for 3 days and 2 nights. We highly recommend it」

「Room was very hot upon arrival, air conditioning didn’t work very well. No towels were let when room was cleaned. Someone stomping on floors on room above all night long. Refrigerator did not work.」

「The showers are hard to get out of. They are dangerous. Soap gets on the floor and the water goes all over the bathroom floor. There is nothing to help balance older people. There are many bars on the wall. The TV was hard to figure out.」

「It's a bad experience, I'm a businessman who stays in hotels a lot, and they call you out early, even if it's not the check-out time, the pillows are hard, even though there are four of them, none of them can sleep, they put the coffee machine in the toilet room.」

「I stayed at this hotel for 8 days in a row! I truly enjoyed my nice and quiet stay at Hill Country. Rooms we're clean, WIFI was solid, Bed was comfortable! The staff provided exceptional customer service. Will definitely stay at Hill Country again in the future!...」

「Loved the lake view room and property in general. The shower is amazing! The only negative is that the bath towels are comically small, and I think our mattress needed replacing. But overall will definitely stay here again!!」

「My only complaint was the difficulty with the TV. Very confusing. Guests that also stayed at this hotel reported having the same difficulties. Only 1 elevator was operating and it was incredibly slow.」

「Helpful staff, clean place with a refreshing pool.」

「The Retreat on the Hill was awesome place. We were in the Mirror House and deer’s came up to the area. My husband likes Wildlife」

「Easy check in and clean lobby and room.」

「Could use some tlc but was a good stay thank you」

「這是我第二次入住這家酒店，下次来奧斯汀，我們還會選擇這里。」

「Overall room was awesome but the towels were stained, the shower did not work appropriately and the tub backup. The room suited it’s purpose I spent one night, it provided great comfort but needs attention for the bathroom」