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Reviews of Ingenia Holidays Taigum

3.5 out of 5
Ingenia Holidays Taigum
351 Beams Road, Taigum, QLD

Reviews

8.4

Very Good

Rating 10 - Excellent. 397 out of 1001 reviews" "
Rating 8 - Good. 431 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
The Guest leaving early morning making to much noise when they leave knocking the bags on the wall
Stayed 2 nights in Apr 2024

10/10 Excellent

Rolf

Traveled with group
Liked: Property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

6/10 Okay

Heather

Traveled with partner
Disliked: Cleanliness, staff & service
We were only staying one night so was ok there were a couple of big bugs in the room but ok for the price
Stayed 1 night in Mar 2024

8/10 Good

Dominic

Traveled with partner
Liked: Cleanliness
Room was a tad too small, bathroom could only fit like one person, and the fridge froze half of everything we put in it. Otherwise, it was a good stay. The main room was comfortable, and the bed was amazing, Would like the kitchennete to be a bit bigger, but otherwise, was a good stay.
Stayed 3 nights in Mar 2024

8/10 Good

Peter, Boondall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with our short stay of 4 nights, Cabin was very clean and set up was good, kitchen was more than adequate, the overall room is limited to some people, the shower area was tight and the bed was very comfortable but limited space either side, would stay here again
Stayed 4 nights in Mar 2024

8/10 Good

Grant

Business traveler
Liked: Staff & service
A convenient location (tick) I would probably book a cabin the next time I came to stay, because of the extra room and cooking facilities,
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Staff & service, amenities
Good value for money
Stayed 2 nights in Mar 2024

4/10 Poor

Gregory

Disliked: Property conditions & facilities
No
Stayed 2 nights in Mar 2024
Response from Ingenia Holidays Taigum on 2024/3/17
Hi Gregory,Sorry to hear that you didn't enjoy your stay to the full extent. We would love to know more on what we can improve on, could you please elaborate on your review?

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities
Needed accommodation for an early international flight. Motel room was cheap and only a 15 minute drive to the airport. Shopping centre nearby. Rooms are fairly dated but the bed was comfortable and aircon worked great. Would definitely stay again for the price.
Stayed 1 night in Jan 2024

8/10 Good

Louise

It was quite
Stayed 1 night in Feb 2024

8/10 Good

Adrien

Traveled with family
Liked: Cleanliness, staff & service
The apartment was spacious and clean. All the equipment was very convenient too. However almost everything was outdated in there, except the few things that have just been replaced. Overall this was a good value for money.
Stayed 2 nights in Jan 2024

8/10 Good

martine

Stayed 1 night in Jan 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids and access to a treadmill was handy. Staff were friendly and helpful. The T.V in the lounge was too small and not compatible with a regular usb to read movie files etc. Overall a very great place to relax and chill
Stayed 3 nights in Jan 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good for what is essentially a motel room. Nice quiet location. Only thing is, I did have some ants in my room, not enough to bother me, but I just had to make sure not to leave any food bits on the table. Otherwise pretty good
Stayed 6 nights in Jan 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Value for the budget
For the price we paid was a good clean comfortable room Only thing is maybe a new mattress to be considered as our one was soft but still comfortable to get a decent sleep
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service
Convenient to Airport
The motel Is basic. It is not far from the airport and good for an overnight before or after a flight.
Stayed 1 night in Jan 2024

4/10 Poor

Colin

Traveled with partner
Was there for 10 nights….wifi almost non existent…room service on day 4 and day 8….had to buy cleaning materials for day 8 as all they did was change towels and bedding and empty buckets.Reception only manned for a few hours so good luck if u don’t have ur own pool towels….no hair dryer in room got to ask at reception for one.Alright for 1or 2 nyt stay but not any longer.
Stayed 10 nights in Jan 2024

10/10 Excellent

Kofi

Stayed 1 night in Jan 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff when we arrived. But instructiona were clear as to how to retrieve the keys. Met the staff the mext morning and they were pleasant. All in all good
Stayed 2 nights in Dec 2023

8/10 Good

Nathan

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Wendy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Had to leave tv on all night to block out noise next door. Only one dining chair and shower rose was terrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Tara

Traveled with family and small children
Liked: Staff & service
People above me were loud, domestic violence and could literally hear them all night. To the point you could hear one of them throwing up, not reallt good with an innocent 4 year old having to listen to that crap.
Stayed 1 night in Dec 2023

8/10 Good

Eparama

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 out of 5 all up.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Excellent value for price, working pool, hot water, fridge, coffee maker, close to the bus stop into downtown GOMA area.
Stayed 3 nights in Nov 2023

8/10 Good

Barb

Traveled with partner
Liked: Cleanliness, staff & service
I would have like to see 2 sets of curtains on the glass doors. The reason being, if I pull back the curtain that is there, anybody can see straight in, but if there was a sheer curtain there, one could open the heavy curtain & let some light in without letting prying eyes in. Just a thought. Definatlely need more power points close to the bed. Take the rollers of the legs of the bed to stop it moving.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2023

6/10 Okay

Stephanie

Bad wifi
Basic room. Poor wifi. Stayed one night before flying out of Brizzi. Room was semi clean, bathroom was a bit cleaner. Couldnt connect 2 out of 3 devices to wifi. The one that could connect only worked for a few minutes. Would receive " your prepaid card is invalid" errors when putting in codes.
Stayed 1 night in Nov 2023

4/10 Poor

Maurice

Disliked: Cleanliness
Central for us, stayed here before and enjoyed it. Were there this time for eight days for one room service and towel change and no one around in the weekend to assist or get towels for the pool. We are not normal people to complain but were disappointed.
Stayed 8 nights in Oct 2023

8/10 Good

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hassle free booking process and friendly staff!
Stayed 1 night in Oct 2023

8/10 Good

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a short stay
For 3 nights we had a 1 bedroom self contained cabin. It was clean and tidy and had all the necessities. Our unit was close to the pool and it got noisy once school was out. But quiet at night. It was ideal for our purpose. Free internet was very slow.
Stayed 3 nights in Oct 2023

8/10 Good

wade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place quiet qnd relaxing only thing that happen to us broken shower head staff was quick onto this morning
Stayed 1 night in Oct 2023

8/10 Good

natalie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Marisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean enough, bed was terrible. Work being done on unit above was supposed to be done by 4.00pm but still going at 5.30pm. Not good enough when you are tired from a long trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Merv

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GRRREAT friendly experience
Stayed 1 night in Oct 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lesley

Traveled with family
Liked: Staff & service
Staff were lovely and freindly and helpful. Area and room we stayed was dated and a bit gruby.
Stayed 2 nights in Oct 2023

6/10 Okay

Jerry

Disliked: Staff & service, property conditions & facilities
Building design is not quiet. every time a neighbor opened a draw or door, I heard it. The stairs outside my room are VERY noisy when used. WiFi connectivity isn't very good. The support I was offered said 'Try taking your device closer to reception.' Seriously?
Stayed 1 night in Oct 2023

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a big cabin, which was nice. Wanted to do some washing but tokens needed and reception was closed. Had a button to call but no one came. Bit disappointing.
Stayed 1 night in Sep 2023

10/10 Excellent

Joesph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, will return.
Stayed 5 nights in Sep 2023

8/10 Good

Benjamin, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it’s showing its age, we had a comfortable stay. The room was clean, the staff was friendly and location was very close to shopping village if you’re self-catering. Will definitely be back as it is a short distance to Brisbane Entertainment Centre if you’re going to a show there - which we were.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
Had a fantastic stay here. Trouble with a key to the room but that was all. Do recommend to stay here.
Stayed 1 night in Sep 2023

8/10 Good

W

Stayed 1 night in Aug 2023

6/10 Okay

Patricia

Beds were comfortable reasonable rates. Needed a better clean. Handbasin taps needed new washers.
Stayed 2 nights in Aug 2023

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort
Convenient place to stay
Convenient location for overnight stay and late self check in available. Have stayed previously at this property and will stay again.
Stayed 1 night in Aug 2023

8/10 Good

Lesley

Stayed 1 night in Aug 2023