「The soundproofing is poor, and I can hear the snoring from the neighboring room at night. I requested two bottled waters, but they did not provide them. The drainage in the bathroom is poor - after about 10 minutes of showering, the water starts draining out, as the shower area has a shallow floor and does not have enough time to properly drain. However, the hotel is indeed very close to the airport.」
「Our flight delayed and reached hotel at midnight. Although hotel could not provide 24 hours check in service, they are supportive and leave the key and clear information to us on counter so that we can quickly DIY and have a good sleep.」
「It was a very cozy and convenient hotel, you can walk to the hotel directly from Heathrow T4. The food at the hotel restaurant was nice also, for sure it will be a good choice again for my next visit to the UK」
「Really nice hotel, good facilities, comfortable rooms and bed. Very good prices in the bar. The only one downside is that the shuttle bus is not that regular. The room was also excellent value.」
「We checked in after midnight as we need to stay for one night before return home. Check in process was efficient and took only a few minutes. Reception lady was courteous and efficient. Would certainly stay again if needed in future.」
「The service was exceptional, also the food and cocktails. The place was really well decorated and looked elegant. Apart from one waiter at breakfast being a bit rude giving me the check without telling me no need to rush then saying goodbye to me in a kind of miserable way all staff delivered exceptional service. I would highly recommend it to people and will go back one day for sure.」
「The pub was pleasant and lively and we enjoyed a good dinner. The room was on the small side but it had all the amenities we needed. The breakast was freshly cooked and excellent.」
「Great hotel with pub and restaurant, in a tudor building from the 1700s. The staff were excellent, super friendly and gave me a lot of information about the area, things to do. Only drawback is that due to the age of the building there was a bit of noise from other rooms」
