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I love the location where you can walk everywhere, even to the lake. Although construction going on so noisy early in the morning.
robin
Stayed 3 nights in Oct 2023
Response from luis on 2023/10/17
Thank you for sharing your review, robin. We are so happy to hear you enjoyed your vacation at our Big Bear resort. We would be glad to have you stay with us again!
The location was immediately close walking distance to Big Bear Village. And the accommodations were beautiful and spotless
Nancy
Stayed 3 nights in Aug 2023
Response from luis on 2023/8/28
Thank you for sharing your 5-star review, Nancy! We are thrilled to learn you enjoyed your vacation at our Big Bear resort. We would be honored to have you stay with us again!
This place was the CLEANEST I have ever stayed at. Clean everywhere, the unit, pool, lobby, game room, gym.
I will definitely stay there again.
Gonzalo
Stayed 3 nights in Aug 2023
Response from luis on 2023/8/23
Thank you for sharing your 5-star review, Gonzalo! We are thrilled to learn you enjoyed your vacation at our Big bear resort. We would be honored to have you stay with us again!
The property is right next to the village with all the restaurants and shops, and a short walk from the marina. The view from the 3rd floor (room 203) was nice. Front desk staff was super helpful.
Carrie
Stayed 4 nights in Aug 2022
Response from Dori-Marie on 2022/9/2
Thank you for taking the time to share your experience, Carrie. We’re so thrilled to hear you enjoyed staying with us at Big Bear Village. We look forward to seeing you again!
Me gustó mucho el hotel, la zona alrededor del hotel y tienen una zona perfecta para deslizarse en la nieve privada para los huespedes en total muy recomendado.
Douglas
Stayed 2 nights in Jan 2022
Response from Bluegreen Vacations Rentals Team on 2022/3/4
We are thrilled to hear you enjoyed your vacation at our Big Bear Village resort, Douglas!
We were all pleasantly surprised with the grounds and condo. Everything looks new, very modern and clean. It was walking distance to the restaurants and shops. We stayed in May so the weather was great. The only draw back was that I could hear the noise from the unit above us in my room. I could hear them getting ready to leave in the morning.
These rooms are huge! Everyone who works at this property are the nicest people we’ve ever met! Check in process was a breeze and they have great hot cocoa and coffee while you wait. We had the 3 bedroom unit and it came with our own 2 car garage! The place is so nice and there is soooo much space it’s awesome. Our patio door opened to a gas bbq grill and 15 feet from the pool and spa which are both heated! There was a fireplace in one of the bedrooms and living room and the oversized tubs were gigantic! I can’t say enough about this property we had an amazing time and can’t wait to go back!
Response from Bluegreen Vacations Rentals Team on 2020/12/29
Thank you for the 10 star rating, Christina. We appreciate it!
6/10 Okay
EastCountyGirl, San Diego
Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
2020/11/16
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We always enjoy our stay, we like the property amenities and the staff is very nice and accommodating.
The property was icey in most places, the floor in the room was not cleaned, the dishwasher was not secure and the wires were out, and the garage door opener did not work.
Although the property was discouraging we looked past it so we could just enjoy our vacation.
EastCountyGirl
Stayed 3 nights in Nov 2020
Response from Bluegreen Vacations Rentals Team on 2020/12/29
Thank you for taking the time to share your review, EastCountyGirl. We will be sharing your insight with our team.
I like that it's gated and within walking distance to the village. Didn't like going around Halloween, too busy. I usually go mid October so will stick with that time frame.
Verified traveler
Stayed 3 nights in Oct 2020
Response from Bluegreen Vacations Rentals Team on 2020/11/3
Staff were very friendly and helpful. They even called to check in with us. Property was well maintained.
Verified traveler
Stayed 2 nights in Oct 2020
Response from Bluegreen Vacations Rentals Team on 2020/10/29
Thank you for sharing your review. We are so happy to hear you enjoyed the property and staff at our Big Bear Village property. We would be glad to have you stay with us again!
Arrived early and was able to check in, the staff was super nice and made check in a breeze, we stayed in a 2 bedroom 2 bath super spacious and modern, nice clean kitchen, washer and dryer, easy walk to the village, by far my favorite place I've ever stayed at in Big Bear Lake can't wait to book another trip here.
Michael
Stayed 2 nights in Oct 2020
Response from Bluegreen Vacations Rentals Team on 2020/10/29
Thank you for sharing your kind review, Michael! We are thrilled to hear you enjoyed your vacation at our Big Bear Village property. We would be happy to have you stay with us again!
The resort was the best! The staff was great, check out was super quick. Overall the stay was amazing a home away from home. They have everything you need. Will be back again and invite more family and friends to stay here.
Elizabeth
Stayed 2 nights in Feb 2020
Response from Club Staff on 2020/3/5
Glad you enjoyed your stay. Come see us again!
10/10 Excellent
Verified traveler
Traveled with family and small children, Traveled with family
Amazing clean and big rooms perfect location walking distance from the village love their property everything from the garage and the excellent rooms. Staff was always helpful and very friendly even the maintenance guys were always great full and cheerful 😄
Very clean and centrally located. When I called to get something staff was attentive and very nice.
Verified traveler
Stayed 3 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your 5-star review! We are thrilled to learn you enjoyed the cleanliness and location of our property. We would be honored to have you stay with us again!
Location is perfect. Nice size rooms. Beds were a bit hard for my taste, and the walls are very thin. Could hear the neighbors walking, and unfortunately we had some loud music party animal neighbors. Other than that, loved parking in a warm garage, loved walking into the village, wish we would have made time to use the game room. Definitely would stay again.
Verified traveler
Stayed 3 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your detailed review with us! We would be honored to have you stay with us again!
Awesome place to stay in Big Bear!! Staff was very friendly and so helpful. This is the best place to stay in Big Bear.
Verified traveler
Stayed 2 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your kind review! We are thrilled to hear you enjoyed your stay at The Club at Big Bear. We would be happy to have you stay with us again!
We were walking distance to shopping and restaurants. Very spacious, clean and comfortable beds.
VLC
Stayed 2 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your 5-star review with us! It is our mission to provide our guests with the utmost positive experience. So, we are pleased to learn that you enjoyed the cleanliness and location of our property. We would be honored to have you stay with us again!
Good location, two bedroom suite with a kitchen and everything you need to cook your own food. Even cutlery, wine glasses a blender, etc. Also, you park your car inside behinda garage door, on the first floor.
oleg
Stayed 2 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your review, we value your feedback!
I particularly appreciated the prime location, the luxurious design features, and the friendly staff.
Verified traveler
Stayed 2 nights in Jan 2020
Response from Bluegreen Vacations HQ on 2020/1/27
Thank you for sharing your 5-star review! We are thrilled to learn you appreciated the decor and location of our property. We would be honored to have you stay with us again!
The front desk and reception staff were our first impression and they were so friendly and helpful. We received such a warm welcome and it was such a great start to our stay. The amenities were fantastic and the room was clean, spacious and very well kept. If we are ever back to Big Bear we will most definitely be staying here.
Kaulana
Stayed 2 nights in Dec 2019
Response from Customer Care on 2020/1/7
Thank you so much for sharing your review, Kaulana. We are thrilled to learn you enjoyed your accommodations at Big Bear!