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Great place to stay. Room was clean, food was good, location was great.

Great property!

Everything was awesome.

Muy buen lugar y buena ubicación

Perfect location. Great towels and friendly staff!

We stayed for 1 night. The room was clean and the air conditioner worked well. It's a little noisy until after 10:30pm because of the restaurant downstairs. It's located near the river so it was nice to walk along the promenade. There is parking nearby for a fee. Breakfast was ok, nothing special.

Close by to Guggenheim. Easy access to public transport. Clean. Quiet. Good WIFI. skip hotel breakfast and go to Cokooncafé for the best breakfast you will find in the area.

We originally only planned to stay one night, but after arriving to the Palacio and seeing our room (vary spacious), we opted to book another night. It was a little drive into Bilbao, but totally worth it for the peaceful location with beautiful views.

Very spacious and clean. However not a lot of restaurants around in walking distance.

This hotel is a great location for the Guggenheim and for dining. It’s a bit longer walk to the old town section of town. If you have a car you will find the garage exceptionally clean and relatively easy to get in and out of. It’s also easy to get in and out of the city from the hotel. The staff are very professional, courteous, and most of the kitchen staff speak some English. The food was very good and my family especially appreciated the orange juice machine for breakfast. The hotel would...

Beautiful modern property located in close proximity to the Guggenheim Museum. Rooms are well equipped, modern and clean with large showers. Very friendly staff at check-in, luggage service, housekeeping, bar and check-out. Only stayed 1 night but will def book again if I was to return to Bilbao.

Great location!

Great hotel and amenities close to the airport

The staff was pleasant. The room was basic had everything you needed. Walk in shower bigger than most in Europe. Perfect to spend evening before early flight.

This was a great hotel. I had booked it on a sale so the staff had to check it out as it was much lower than advertised. Good thing I had my paperwork with me. The room was great and quiet. It was in a good location near a bus stop. The breakfast included was amazing.

We’re very pleased to your hotel !

great hotel, clean, good location, but the heat was on when it was warm outside and I couldn't turn it off. I tried adjusting the thermostat and even turning on the air conditioning, but it just pumped out more hot air.