Dear Nathalie,We regret that the room size did not fit your standards. We appreciate your sincerity and we deeply apologize for any inconvenience you had during your stay. But all the information regarding the room is published on the web page, for all to see, before reserving, such as room size, equipment, amenities, price, etc.Best regards

Thank you so much for sharing your experience and for your review.We regret that the room size did not fit your standards. We appreciate your sincerity and we deeply apologize for any inconvenience you had during your stay. But all the information regarding the room is published on the web page, for all to see, before reserving, such as room size, equipment, amenities, price, etc.

Dear Gisel, thank you so much for your review and for choosing us for your stay. We are sorry to hear that you were hot in winter, but the room does have both heating and air conditioning. The control panel is on the wall, just as you enter the room, on the right, before the bathroom door, and just next to it, there’s a QR that’s called “All you need to know” with all the information guests need to know, including the thermostat’s instructions.Best regards

Thank you so much for sharing your experience and for your kind review and for the comment about, we do our best for our guests to be as comfortable as possible and have the best stay. We regret that the cleaning service did not fit the standards, we had some problems with the new cleaning staff the external cleaning company sent us. We appreciate your sincerity and your we'll take suggestion seriously. We deeply apologize for any inconvenience you had during your stay and we have already taken steps to improve the service you mentioned.

Thank you Louisa for your review and for choosing us for your stay in Barcelona.We are so happy to hear that the service we provided, as well as your stay with us, was excellent It was lovely meeting you and hope to see you again in the future :)Best regards from all the staff

Estimada Ginna,Queremos agradecerle por habernos elegido para su estancia, por compartir su experiencia con nosotros, por su amable comentario y por su generosa puntuación. Estamos muy contentos de saber que disfrutó de su estancia con nosotros. Esperamos verla en otra oportunidad que pueda venir a Barcelona.Saludos

Thank you so much for sharing your experience and for the generous comment about our staff, we do our best for our guests to be as comfortable as possible and have the best stay. It's really nice for us to be appreciated for our efforts and always is a pleasure receive feedbacks like yours. We are very glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse.We wish you all the best.

Thank you very much for choosing us for your stay and for your lovely review We are very happy to know that the service we provide, as well as your stay with us, has been to your liking and satisfaction. It was a pleasure meeting you and having you as our guests. We hope to see you again in the future :)

Thank you so much for sharing your experience and for the generous comment about our staff, we do our best for our guests to be as comfortable as possible and have the best stay. It's really nice for us to be appreciated for our efforts and always is a pleasure receive feedbacks like yours. We are very glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse.We wish you all the best.

Dear Holly,We do not understant why did you decide to give a rating since you decided not to stay here, therefore, you have not enjoyed your stay, the facilities and/or the service.

Dear Jamie, Thank you so much for sharing your experience and for your review. We are very glad knowing that you enjoyed your stay with us. Regards

Merci beaucoup :)

We are very surprised that you of all people left such a bad rating for us. During your stay we had no complains from you and we though that everything was going well... We even made the exception for you to leave the luggage here for free, even though we don't offer this service to anyone, and above all it's not a free service, it has a cost of 5 per luggage and per day...

Good morning,We regret that the room size did not fit your standards. We appreciate your sincerity and we deeply apologize for any inconvenience you had during your stay. But all the information regarding the room is published on the web page, for all to see, before reserving, such as room size, equipment, amenities, price, etc.In your case, it's mentioned that the “Standard Double or Twin Room is 12 square meters. Some people find it ok, other people so-so, and for others it's small, but that's why the information is published so that the client can see and choose before reserving.We recommend you that next time read the info/conditions/services offered before making a reservation or contact the place, so that you can enjoy everything you desire.

Thank you very much Antony for choosing us for your stay and for your lovely review We are very happy to know that the service we provide, as well as your stay with us, has been to your liking and satisfaction. It was a pleasure meeting you and having you as our guests. We hope to see you again in the future :)

Dear Hannah, thank you so much for this amazing review and for choosing us for your stay. It is fantastic to know that your stay with us was to your liking and that you enjoyed our prime location, the attention of our staff and the cleanliness. We are honoured by your compliments, as we do our best to ensure that our guests have the best possible stay and provide the highest quality service. We give top priority to the cleanliness, health, safety and well-being of our customers and employees, enforcing all rules and regulations to the letter. It was a real pleasure to have you as guests in our guesthouse, and you will be more than welcome if they wish to stay with us again. Best regards.

Thank you for rating us, it would have been nice to know what you didn't like so that we can improve

Thank you Eric for your review and for choosing us for your stay in Barcelona.We are so happy to hear that the service we provided, as well as your stay with us, was great It was lovely meeting you and hope to see you again in the future :)Best regards from all the staff

Dear Oumar, thank you so much for this amazing review and for choosing us for your stay. It is fantastic to know that your stay with us was to your liking and that you enjoyed our prime location, the attention of our staff and the cleanliness. We are honoured by your compliments, as we do our best to ensure that our guests have the best possible stay and provide the highest quality service. It was a real pleasure to have you as guests in our guesthouse, and hope to see you again in the future. Best regards

Dear Denise, Thank you so much for sharing your experience and for your kind review. We are very glad knowing that you enjoyed your stay with us. Regards

Thank you so much for sharing your experience and for your kind review and for the generous comment about our staff, we really appreciate it. We are glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse. We wish you all the best.

Dear Elaine, Thank you so much for sharing your experience and for your kind review and for the generous comment about our staff, we really appreciate it. We are glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse. We wish you all the best.

Merci beaucoup d'avoir partagé votre expérience et pour votre aimable critique et pour le commentaire généreux sur notre personnel, nous l'apprécions vraiment. Nous sommes heureux de savoir que vous avez apprécié votre séjour chez nous. C'est toujours un plaisir d'avoir des invités aussi sympathiques que vous dans notre maison d'hôtes.Nous vous souhaitons le meilleur.

Dear William,Thank you so much for sharing your experience and for the generous comment about our staff.We appreciate your sincerity and we deeply apologize for any inconvenience you had regarding the elevator.

Dear Gustavo,We appreciate your sincerity and we deeply apologize for any inconvenience you had regarding the photos, but we are not misleading anyone.Since we are a small guesthouse and we don't have many rooms, we have all the photos of all our rooms and categories, posted online. There’re different types of rooms, "Standard Double/Twin" (which is the one you booked, which is the most basic) then "Double/Twin room with Balcony and view", Triple Room and Family rooms, etc.In your case, you booked the “Standard Double/Twin” is 12 square meters, and is the cheapest and most basic room, and if you read the room category’s description, you have all the information, and description. Some people find it ok, other people so-so, and for others it's small, but that's why the information is published so that the client can see and choose before reserving.As you can see from the photos, each room is different from the other (one room has the bathroom on the left, another has it on the right, another has double bed, another has twin bed, etc...) and at the same time they’re the same, since they’re from the same category, all room have the same facilities, size, equipment, services, conditions, amenities, etc. We are not responsible how Expedia and their lackeys present the information/photos and design their webpages, and we are also not to blame for the fact that you don’t know how their webpage works, we are hurt that you’re blaming us instead of them…

Thank you very much for your comment and for choosing us for your stay in Barcelona.

Dear William, Thank you so much for your amazing rating. We are very glad knowing that you enjoyed your stay with us. Best Regards !

We are delighted that our prime location was a benefit to you! Sadly, the thin walls are a handicap ofthis lovely modernist building declared historic that we are in, and its even more frustrating that we cannotdo anything about it, since we are bound by many laws of protection and preservation of historicalproperties. We deeply apologize for any inconvenience you had during your stay and we have already taken steps to improve the service you mentioned.

Dear guest,We regret that the room size did not fit your standards. We appreciate your sincerity and we deeplyapologize for any inconvenience you had during your stay. But all the information regarding the room ispublished on the web page, for all to see, before reserving, such as room size, equipment, amenities, price,etc.In your case, it is mentioned that the “Double/Twin Room with Balcony” is 12 square meters. Some peoplefind it ok, other people so-so, and for others its small, but thats why the information is published so that theclient can see and choose before reserving.Best regards

We appreciate your sincerity and we deeply apologize for any inconvenience you had regarding the photos, but we are not misleading anyone.Since we are a small guesthouse and we don't have many rooms, we have all the photos of all our rooms and categories, posted online. There’re different types of rooms, "Standard Double/Twin" (which is the one you booked, which is the most basic) then "Double/Twin room with Balcony and view", Triple Room and Family rooms, etc.In your case, you booked the “Standard Double/Twin” is 12 square meters, and is the cheapest and most basic room, and if you read the room category’s description, you have all the information, and description. Some people find it ok, other people so-so, and for others it's small, but that's why the information is published so that the client can see and choose before reserving.As you can see from the photos, each room is different from the other (one room has the bathroom on the left, another has it on the right, another has double bed, another has twin bed, etc...) and at the same time they’re the same, since they’re from the same category, all room have the same facilities, size, equipment, services, conditions, amenities, etc. We are not responsible how Expedia and their lackeys present the information/photos and design their webpages, and we are also not to blame for the fact that you don’t know how their webpage works, we are hurt that you’re blaming us instead of them…

Thank you for your rating :)

Thank you so much for sharing your experience and for your kind review and for the generous commentabout our staff, we really appreciate it. We are glad knowing that you enjoyed your stay with us.

Thank you very much Julia, your were such a wonderful guest, we hope to see you soon again! :)

Dear Veronica, thank you so much for this amazing review and for choosing us for your stay. It is fantastic to know that your stay with us was to your liking and that you enjoyed the attention and service of our staff. We are honored by your compliments, as we do our best to ensure that our guests have the best possible stay and provide the highest quality service. We appreciate your sincerity and we deeply apologize for any inconvenience you had regarding the photos, but we are not misleading anyone.Since we are a small guesthouse and we don't have many rooms, we have all the photos of all our rooms and categories, posted online. There’re different types of rooms, "Standard Double/Twin" (which is the one you booked, which is the most basic) then "Double/Twin room with Balcony and view", Triple Room and Family rooms, etc.As you can see from the photos, each room is different from the other (one room has the bathroom on the left, another has it on the right, another has double bed, another has twin bed, etc...) and at the same time they’re the same, since they’re from the same category, all room have the same facilities, size, equipment, services, conditions, amenities, etc. We are not responsible how Expedia and their lackeys present the information/photos and design their webpages, and we are hurt that you’re blaming us instead of them…It was a real pleasure to have you as guests in our guesthouse, and hope to see you again in the future. Best regards.

Thank you so much Erin, for sharing your experience and for your kind review and for the generous comment about our staff, we do our best for our guests to be as comfortable as possible and have the best stay. It's really nice for us to be appreciated for our efforts and always is a pleasure receive feedbacks like yours. We are very glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse.

Dear "Anonymous"Thank you so much for sharing your experience and for your kind review and for the generous comment about our staff, we really appreciate it. We regret to hear that you had the impression that the Family room you stayed in, was not like in the photos. We know that you didn't know that there are more than one room and room category in the website, andif you check the description and all the photos, you can see that all the photos of all our rooms, posted online. Each room is different from the other (one room has the bathroom on the left, another has it on the right, another has double bed, another has twin bed, etc...) and at the same time they’re the same, since they’re from the same category, all room have the same facilities, size, equipment, services, conditions, amenities, etc. We are sorry to hear that you had the impression that the room was dirty, some people get that feeling because since it's a historic building, the tiled floor are the original ones, as well as many other thing, and since they're 170 years old they’re not that bright and shiny, as they were back in the day. But all rooms, common areas, everything is cleaned with great care and caution, every single day.We appreciate your sincerity and your we'll take suggestion seriously. We deeply apologize for any inconvenience you had during your stay and we have already taken steps to improve the service you mentioned.

Thank you so much for sharing your experience and for your kind review and for the generous comment about our staff, we do our best for our guests to be as comfortable as possible and have the best stay. It's really nice for us to be appreciated for our efforts and always is a pleasure receive feedbacks like yours.It's always a pleasure have such nice guests as you in our guesthouse.We are very glad knowing that you enjoyed your stay with us and you're more than welcome if you'd like to stay again.

Thank you so much for choosing us for your stay. It is fantastic to know that your stay with us was to your liking :)

Thank you so much for this amazing review and for choosing us for your stay. It was a real pleasure to have you as guests in our guesthouse, and hope to see you again in the future. Best regards.

Thank you very much Phoebe for choosing us for your stay in Barcelona and for the magnificent review. It's great to know that you enjoyed the service and attention provided by our staff, our location and cleanliness. We are humbled by your praise as we do our best to ensure that our guests have the best possible stay and provide the highest quality service. We give top priority to the health, safety and well-being of our customers and employees, enforcing all rules and regulations to the letter. Therefore, we are deeply honoured by your praise and that you give us the highest recommendation. We also like to thank you for your suggestions, we will take them seriously. It was a pleasure meeting you and having you as our guests And of course, you'll be more than welcome to stay with us again :) Wish you all the best!!! -

Dear Krystell, thank you so much for this amazing review and for choosing us for your stay. It is fantastic to know that your stay with us was to your liking and that you enjoyed our prime location, the attention of our staff and the cleanliness. We do our best for our guests to be as comfortable as possible and have the best stay. It's really nice for us to be appreciated for our efforts and always is a pleasure receive feedbacks like yours. We wish you all the best and hope to see you soon again.

Thank you so much for this amazing review and for choosing us for your stay. It's fantastic to know that everything was 10/10. We are honoured by your compliments as we do our best to ensure our guests have the best possible stay and provide the highest quality service. It's great for us to be appreciated for our efforts and it's always a pleasure to receive feedback like yours. We wish you all the best.

Thank you very much for choosing us for your stay in Barcelona and for the magnificent review. It's great to know that you enjoyed the service and attention provided by our staff. We are humbled by your praise as we do our best to ensure that our guests have the best possible stay and provide the highest quality service, therefore, we are deeply honoured by your praise and that you give us the highest recommendation. Hope to see you again in the future :) Best regards

Thank you very much Priya for choosing us for your stay in Barcelona and for the magnificent review. It's great to know that you enjoyed our privileged location and the service and attention provided by our staff. We are humbled by your praise as we do our best to ensure that our guests have the best possible stay and provide the highest quality service, therefore, we are deeply honoured by your praise and that you give us the highest recommendation. It was a pleasure meeting you and having you as our guests ^^ And hope to see you again in the future :) Wish you all the best!!! ^-^

Thank you very much Samantha for choosing us for your stay in Barcelona and for the magnificent review. It's great to know that you enjoyed our privileged location, the service and attention provided by our staff, and cleanliness. We are humbled by your praise as we go to great lengths to ensure that our guests have the best possible stay and provide the highest quality service. We give top priority to the health, safety and well-being of our customers and employees, enforcing all rules and regulations to the letter. It has been a pleasure to meet you and to have such nice clients like you in our guest house ^-^ Hope to see you again in the future :)

Thank you so much for sharing your experience and for your kind review and for the generous comment about our staff, we really appreciate it. We are glad knowing that you enjoyed your stay with us. It's always a pleasure have such nice guests as you in our guesthouse. We wish you all the best.

Dear Lisa A., we appreciate that you took your time to share your experience. We are sorry to hear that you didn't liked the room you reserved, and we believe your general rating is unfair, since giving a rating of 2, means that you have been treated unfairly or badly; or given a different product or a defective product, and it has not been so. The room you have reserved has been delivered to you in perfect and excellent conditions. Everything was in order, in good conditions, working perfectly, in immaculate and excellent hygienic condition, you have received an excellent and fair treatment, just like all our other beloved customers, and you have been delivered the product you have reserved, not an inferior, nor a superior product, but the exact same that you reserved, and that is what must be valued. First of all, you choose the establishment and you can see the price before booking, that has always been the case, in all agencies. The price, as well as all the information and photos, have been presented to you, before you made the reservation. Second, you have made your reservation in Barcelona, during the most important dates and events of the year, when at the same time, there were 2 International Electronic Music Festivals, 2 Congresses, 1 International Symposium and 2 Concerts of 2 of the most famous rock bands in the world (events that have been postponed due to the pandemic and they got overlapped). Because of that, the prices in the first half of June in Barcelona were through the roof, in all the establishments in the city, and you chose to come on the most expensive and important dates of the year, and you complain about the high price... And again, you have been presented with the price before making the reservation, you have seen it, you have accepted it, and you have paid it, at the time of making the reservation. The price was not hidden or risen after that, for you to have this kind of reaction... If you don't like something or it seems expensive, you don't take it in the first place. But, you don't go, and you stay for a week, and on the last day you ask for a discount because it seemed expensive. It's like going to a restaurant, ordering a steak, eating it, and at the end of it all, after having eaten and enjoyed it, you ask for a discount saying that the steak was expensive and/or you didn't like it... Third, we are not misleading anyone. Since we are a small guesthouse and we don't have many rooms and we have all the photos of all our rooms, posted online. In your case, your room was the one from the photos 2, 8 & 9. As you can see from the photos, each room is different from the other (one room has the bathroom on the left, another has it on the right, etc...) and at the same time they’re the same, since they’re from the same category, all room have the same facilities, size, equipment, services, conditions, amenities, etc. Obviously the phone camera’s lens it's not the same as the eye (so the depth perspective in a photo is