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"It’s not the worst hotel I’ve stayed in, but far from great. Great location. Room was clean. And the novelty of being in one of the oldest buildings in Dallas was cool. The staff really should let guests know about the water situation upon check-in, that it’s backwards"

"Staff was super friendly and the building and room were clean. This properties only downfall is their location next to the highway. The road noise is pretty loud even at night. They do provide ear plugs and a white noise maker, but something to know if you're a really light sleeper."

"Clean room close to airport before flying out"

"Nice room and super comfy beds. The hotel itself is nice and the gym is great but the hotel location is off a frontage road which was not walkable to surrounding restaurants etc "

"It was amazing "

"The hotel need renovations"

"Wonderful experience "

"f"

"I checked in, got my keys, they worked for the elevator but not the room... I use the courtesy phone and the lady said she will send up maintenance... I wait 25 minutes no one comes... I call back and this time the lady says the keys need to be recoded... I tell her no lights are coming on at all so the battery is probably out... She says nope come back down... When I get there there's 10 people in front of me so I wait... I finally get the new keys, go to the room and they still don't work... I call back and this time she says hey I have another room available now would you like that??? I says yes and finally after one hour I can finally relax... I open the window to let in some light and the window is being held together with packing tape!!! Later I calll the front desk to ask about parking for my son that I net in Dallas... She tells ne it's 20 per day for here or holiday inn across the street, BUT there is houly parking... I ask how much is that and she says she doesn't know because she doesn't park here!!!!! Next, I get back and want to put some food in the microwave... Only problem there ISN'T ONE!!!!! But breakfast buffet is 20 bucks... They want to rip you off however they can!!! THIS IS THE FREAKING WORST IHG HOTEL I HAVE EVER STAYED IN!!! ABSOLUTELY PATHETIC!!!! AND WITH ALL THE PROBLEMS AND NO ONE OFFERED ME ANY POINTS FOr MY TROUBLES!!!!"