Located in Antigua Guatemala, Hotel Casa Mural is near a boardwalk/promenade. Museo del Libro Antiguo and Jade Maya Factory and Museum are cultural highlights, and travelers looking to shop may want to visit Nim Po't Traditional Textiles Center and Antigua Market. House of the Giants and La Azotea Cultural Center are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours, rock climbing, and mountain biking nearby. Visit our Antigua Guatemala travel guide
You can look forward to dry cleaning/laundry services, a bar, and a restaurant at Hotel Casa Mural. Guests can connect to free in-room WiFi.
Additional perks include:
Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
Coffee/tea in the lobby
Room features
All guestrooms at Hotel Casa Mural boast perks such as laptop-friendly workspaces and separate dining areas, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Bathrooms with showers and shampoo
40-inch Smart TVs with Netflix, Hulu, and streaming services
Balconies, separate dining areas, and premium channels
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free 24-hour offsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge) up to 40 km
Bus station shuttle (surcharge)
Shopping center shuttle (surcharge)
Food and drink
Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: USD 5.50 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Family friendly
Separate in-room dining area
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Daily housekeeping (for a fee)
Dry cleaning/laundry service
Proposal/romance packages
Tour and ticket assistance
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 steps to reach entrance
Front entrance ramp
Handrails in hallways (24 inches high)
Handrails in stairways (24 inches high)
Upper floors accessible by stairs only
Visual alarms in hallways
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with premium cable channels
Hulu
Netflix
Streaming services
Food and drink
Free bottled water
Restaurant dining guides
Separate dining area
More
Electrical adapters
Iron/ironing board on request
Laptop workspace
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from January 4 2026 to November 30 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Destination fee: USD 15 per person, per week. This fee does not apply to children under 7 years of age.
Cleaning fee: USD 25 per accommodation, per week (varies based on unit and length of stay)
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately USD 5.50 per person
Airport shuttle fee: USD 45 per person (one-way)
Airport shuttle fee per child: USD 30 (roundtrip), (from 1 to 5 years old)
Housekeeping fee: USD 25.00 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
A car is recommended for transportation to and from this property
Frequently asked questions
Is Hotel Casa Mural pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 15 lbs per pet. A cleaning fee of USD 10.00 also applies.
How much is parking?
There is free parking nearby.
What time is check-in at Hotel Casa Mural?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Casa Mural?
Check-out is at 11:00 AM.
Does Hotel Casa Mural provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 45 per person applies.
Where is Hotel Casa Mural located?
Situated near a boardwalk/promenade, this hotel is within 1 mi (2 km) of Hill of the Cross, Iglesia de la Candelaria, and Cerro de La Cruz. Casa Santo Domingo Museum and Jade Maya Factory and Museum are also within 2 mi (3 km).
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Reviews
Hotel Casa Mural Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The whole stay was pleasant and Mr Isaias was friendly and handy all the time
Jacquelinne
Stayed 1 night in Oct 2025
8/10 Good
Mitchell
2025/12/8
Liked: Amenities
Hotel location excelente perfect view on the city and volcanes.
Extrymly friendly staff and super Guatemalan food. Hotel need lots of details and little mor attained to room cleaning but for the view you need little sacrifice. End most of the staff let you fills like parte of family. Strongly recommend
Clean room. Lovely hotel with a breathtaking view. WiFi is a bit iffy. The hot water is a bit tricky. Just upen it slightly and plenty of hot water. A rarity in Guatemala. New hotel and is very nice. Staff is very helpful.
Susana and her husband were so attentive. They provide my kids and I such a welcoming environment. The location is located about 35 min away from the antigua if walking. Other than that I will be coming again.
The stayed at Casa Mural was a wonderful beautiful experience. The view is amazing, the people are divine. Isaiah and Susana were great hostesses. The owner was pleasant.
It was my friends birthday and Isaiah took the time out to surprise her with a cake and hot chocolate to wish her a happy birthday.
My heart was heavy when our vacation came to an end. I will go back there.
Upon arrival we were met by Isaias, the property manager. He literally made us feel so safe as two women traveling out the country. He was available through WhatsApp to communicate whenever we needed. He even set up our transportation to the airport so we did not have to worry about getting scammed. The room felt very homie and was clean. The best part was the view of the city though. If I was to return I would book this again.
Imani
Stayed 2 nights in Dec 2025
2/10 Terrible
Carlos
2026/3/7
Liked: Staff & service
Disliked: Cleanliness, amenities
The place had a beautiful view the only is that the room we were given was not what we paid for. No A/C and had roaches.
Carlos
Stayed 1 night in Nov 2025
10/10 Excellent
Jorge Mario
2025/11/16
Liked: Cleanliness, staff & service, amenities
The room, amenities and view the best. Breakfast was delicious. Isaias was the best, professional at all times. Five starts on everything
Jorge Mario
Stayed 2 nights in Nov 2025
2/10 Terrible
Mohamed
2026/1/3
had the room cancelled last minute. doesn't answer any messages. and unable to get a refund.
Im going to quote their message:
Jose, good evening. With great regret and sincere apologies, please do not check in at Hotel Casa Mural. Due to a problem with the rooms, we are unable to accommodate your request. Please request a full refund of your reservation through Expedia.
Thank you in advance for any inconvenience."
All this on the same day as the day Im traveling at midnight! They didnt bother to: contact Expedia, I had to do that, call me or offer me any other type of compensation or options. They never bothered to answer a call or any other message from me or Expedia. Expedia agents were very helpful.
DO NOT stay here if your stay depends on having a nice relaxed vacation, you dont want to be scrambling for options at the last minute past the full refund date and while traveling abroad.
Habitaciones limpias y hermosas, cuentan con balcón con una vista impresionante. Las fotografías que se comparten no le hacen honor al lugar, se quedan cortas porque es un verdadero paraíso, tienen que conocerlo!