Search Ranches in Altos de Chavon Village

"We ordered a room with 2 queen beds. When we arrived, me and my daughter we received key and being told we got beautiful vip specious room. We got to the room to find out there was a one king bed. When person who accompanied us was told thattwasn't what we ordered he contacted front desc and being told the hotel is packed and no other room is available. They tried to put additional temporary bed to accomodate us. It took 2 hours of stres being looked at like I was crazy refusing room which they assigned it to us, to finally be told they have a room with 2 queen beds. Shouldn't I receive what I ordered and was available at the time of purchase without any stress, I think I should receive what I paid for ."

"Room was clean, buffet was pretty good but the sit down restaurants were better quality. Staff was helpful and friendly. The drinks were a little cheap but overall a good experience"

"It was a great hotel private resort with good food. It is expensive. There was a golf tournament on that was not on their website so we could not play their golf courses. They did not even compensate transportation to another Golf course. But would come back in spite of the golf problem."

"On arrival they didn't have our confirmation and it took almost 2 hours for them to give us our room."

"Absolutely beautiful place. Great staff."

"El agua caliente tuvo problemas. Dure casi 40 minutos para que calentara. Además no puedes tener intimidad al 100 ya que se escucha todo."

"Great staff"

"Amazing!!!!!"

"In general, premesis were very well maintained, food was good quality and staff was well trained. "