Find hotels near Alexander Fleming Laboratory Museum, London from NT$2,719

"My experience with the reception staff member named Nell completely ruined the first impression of my stay at Hilton. I arrived early at the hotel and politely asked about early check-in as a Hilton Honors Gold member. Nell immediately denied my request, claiming my Gold status was “not showing,” even after I showed her my Honors number. Instead of trying to help, explain properly, or offer any courtesy, she responded with no smile, no apology, and a very cold attitude, repeatedly saying there was no availability. What made the situation even more upsetting was what happened afterward. I waited in the lobby for approximately two and a half hours, and during that time I watched many other guests arrive, check in, and receive their rooms while I continued waiting. The lobby was not overcrowded, and although the hotel was busy, it was obvious that rooms were becoming available for other guests. After more than two hours, Nell finally walked toward me with an angry expression and simply said, “Your room is ready, sir.” At that moment, I noticed the room key envelope clearly displayed “Honors,” which made the earlier refusal even more frustrating and confusing. I fully understand that early check-in depends on availability, and I would have accepted a polite explanation. What disappointed me was the lack of professionalism, empathy, and respect shown throughout the interaction. This experience left me feeling unwelcome and unfairly treated. "

"Modern, clean and convenient for Paddington station. Small single room but fine for a solo traveller. Helpful and friendly front desk. Would stay again."

"The Cumberland was a decent hotel overall. The bed was somewhat comfortable, you could feel its age and the underpinnings were lumpy and uncomfortable. The bathroom was clean but there were spots on the ceiling that raised some eyebrows. Gym was clean and well stocked. Reception was overall very helpful except for delays in housekeeping/maintenance arriving to solve a plumbing issue. Great value for money for London and the location for time of year."

"The property is as it says a classic hotel. If you come with that expectation and a good set of legs for the stairs you will have a wonderful authentic time"

"Not enough lifts for the size of the hotel. At busy time"

"Rooms are small but appropriate"

"Lovely choice "

"Ok a place to stay "

"We recently stayed at the Mitre House Hotel and overall had a pleasant experience thanks to the excellent staff and location. Everyone we encountered at reception, the bar, and restaurant was friendly, welcoming, and very helpful throughout our stay. The hotel itself is charming and full of character, set in a historic building in a lovely Kensington neighborhood. It’s also very convenient for Paddington Station, only about a 5–6 minute walk away (though be careful to use the correct station exit). Our balcony overlooked a beautiful street, although signage recommended not to use it. The included breakfast was adequate with plenty of toast and tea, but it was fairly basic and not what I’d consider a full English breakfast (no sausages and only 1 bacon) The main downside was the layout of family rooms 101/102. The setup is awkward for families with younger children: two separate rooms with two different keys, and both doors spring shut automatically, making lockouts easy. The kids’ room has no bathroom, so bathroom access is either through the main bedroom or via a public hallway entrance, which isn’t ideal. The rooms are also very small, with limited outlets and storage. The bathroom was cramped, with a half shower curtain that easily floods the floor. Overall, the setup may work for families with older children, but I wouldn’t recommend it for younger kids. Also, the lift is very small and slow."