We went to the hotel and checked into the room but we had to leave due to a personal emergency, further more when we went into the room, the room was not even an actual room it was a partitioned off area, the bathroom stank and the smell wasted into the partition and the shower head was leaking, there was no air conditioning and they said that we would have to remove our baggage and put it into storage so that they could install it the next day, although I continuously emailed their management team and begged for a refund after leaving the hotel, the management team completely ignored my emails