Southeast Asia 5 Stars Hotels

"Room was clean, Staff are courteous and the club lounge excellent."

"Always enjoy my stays here - breakfast can be a bit overcrowded so need to select an early time - variety is consistently good and staff are always so very helpful ( Suggestion : please place instructions on hot water pump in chinese for your oriental guests who struggle and maybe have 2 chefs on egg station at busy times? ) Location is excellent for getting around Singapore via bus MRT or underground passage ways ."

"Great spot if you are transiting through Singapore. Room was spacious, quiet and well-appointed. Restaurant first rate. Highly recommend. "

"I’m a gold member of Expedia. Reception promised me to send free drink coupon to my room yesterday during my check in. Passed check out time, no drinks coupon sent. Reception team should be more attentive."

"Everything was very close to this hotel. Enjoyed my stay here with the soak tub and beautiful views "

"Amazing hotel !!The staff is very helpful and location is great. It’s easy to walk around to shops, restaurants and Malls. One of the best hotels around with top tier service. Breakfast is also wonderful with lots of choices. "

"We love the old world feel of the hotel coupled with the great location."

"Comfortable place close to mall"

"Zero service, bad food, tired rooms. Looks like hotel is catering to mass tourism package tours from Russia and China and makes no effort to provide any service or train personnel. English is almost non existent, except front desk. Staff untrained, unmotivated and try avoid contacts with guests. Ordering wine at dinner requires significant effort. Several calls to pick up laundry, and a few more to get it back. Limited alacarte menu. The buffet dinner was pretty bad both times we went there. On a positive side - great swimming pool and spa / gym facilities, but that’s it. Did I mention that during 7 days we were able to get beach lounger only once as most are occupied after 9am? Making people sign every bill twice is just another example of poor beaurocratic policies - mind you, they take your photo on check in for breakfast / dinner buffet, but for everything else you must sign twice and they often insist on closing the bill right away - the management clearly do not trust personnel to keep track of people eating / drinking to have single check in the end of the meal."