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Mandarin Oriental, Kuala Lumpur

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Luxury
5.0 star property
9.6

Exceptional

Urban sanctuary by KLCC Park

Stunning views of the Petronas Towers frame your experience from the infinity pool. Four restaurants serve exceptional international cuisine while the concierge arranges personalized excursions. Unwind with rejuvenating treatments at the full-service spa with sauna and hot tub facilities.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is NT$7,086
NT$7,733 total
includes taxes & fees
May 27 - May 28

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58 for children
  • Airport shuttle fee: MYR 455.2 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Mandarin Oriental, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on 2026/5/27 start from NT$7,086, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental, Kuala Lumpur?

Check-out is at noon.

Does Mandarin Oriental, Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 455.2 per vehicle applies.

Where is Mandarin Oriental, Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street Market are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 847 out of 1037 reviews
Rating 8 - Good. 134 out of 1037 reviews
Rating 6 - Okay. 28 out of 1037 reviews
Rating 4 - Poor. 16 out of 1037 reviews
Rating 2 - Terrible. 12 out of 1037 reviews

Reviews

Verified

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and extremely helpful staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice, spacious room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, I had a medical issue during my stay and they could not have been more helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location connected to the PETRONAS towers. Good sized gym larger than most. Many good restaurant s in the area
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
The staff and food were brilliant.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities
Central location, courteous staff and an awesome gym contributed to a pleasant stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful everywhere - service is incredible
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

MARICHU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class service all the way. Very centrally located.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was great. All the people working there are super nice, but Khaifil Nizam is absolutely fantastic and very professional. During our check in time he introduced ,show and explained to us all about amenities which saved us so much time during our short stay . Thank you !
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Bryna

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. And staff was great! Excellent location of the hotel too. Highly recommend! Only down side was the pool closed at 9pm, and we like to swim later.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
This is a properly great hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rina C

Liked: Cleanliness, amenities, property conditions & facilities
Great location, center of everything, food was below average, rooms were big and comfortable, nice view to the Petrona Towers, next door to the mall.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality. Especially likes the spa facilities and breakfast selection.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paresh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and very courteous and welcoming! Thank you MO
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities
Great staff and great services . All the staff had a smile The club and its services were definitely a plus . The complementary 5-7 happy hour plus food was great The 5 pieces complementary wasing was a great treat
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

WON KEUN

Liked: Cleanliness, staff & service, amenities
Clean and very polite.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rouah

Liked: Cleanliness, staff & service, amenities
The stay was amazing, the employee at the pool bar and restaurant at the 3rd floor, Khader was the most smiling and helpful person you could ever imagine. I can’t wait for my next stay. Thank you very much:)
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is immaculate ! I got sick during the check out day and asked to check out a bit later, at 2pm, so I can rest a bit more before catching a later flight. The service staff are so friendly and granted my request. And also give me extra water to take
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a few days, nice and central to KLCC, look forward to coming back.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, amenities
Mandarin Oriental was a great choice for a short stay in Kuala Lumpur. We were very pleased with the “Twin Towers view” room “, and with the excellent hospitality and very friendly staff. Pool area was great, food was very good and we got excellent advise on sightseeing and transport from the concierge’s desk.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chai Hoong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and they readily bring water, towels to fill it up
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff went above and beyond every step of the way from check-in to the pool to housekeeping. The turndown service was top notch and the food by the pool is cooked right next to you. It’s some of the best food I’ve had. I would definitely go back to this property and I would highly recommend it to anyone traveling to KL.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Mandarin Oriental in KL. The staff were super nice and the concierge helped us bring our luggage upstairs. Check in was simple and there was a welcome drink and cooling wet towel provided. Room was very spacious and king bed was very comfortable. We didn’t want to leave the room
Room with king bed
Bathroom including separate shower and tub and toilet area
Park view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Beautiful room, wonderful staff, probably the my favorite hotel experience thus far
Stayed 1 night in Oct 2025