「The room was super clean, we were upgraded as part of our honeymoon and had champagne and chocolate covered strawberries on arrival to the room. The amenities are incredible and like nothing we’ve had before. All staff were extremely attentive and everything is included in breakfast. The dining options are wonderful and food was great. The pool staff were very friendly and tended to every need. The hotel has a WhatsApp communication which is extremely responsive to all needs such as booking...
「The room was super clean, we were upgraded as part of our honeymoon and had champagne and chocolate covered strawberries on arrival to the room. The amenities are incredible and like nothing we’ve had before. All staff were extremely attentive and everything is included in breakfast. The dining options are wonderful and food was great. The pool staff were very friendly and tended to every need. The hotel has a WhatsApp communication which is extremely responsive to all needs such as booking...
「The welcome was very weird. It was all down to business. All give me your passports and your credit card details before we heard a "welcome to nobis" and got a welcome Cava.
Apart from that our stay was fine but I think there are enough good hotels in palma that we're unlikely to stay here a third time」
「The welcome was very weird. It was all down to business. All give me your passports and your credit card details before we heard a "welcome to nobis" and got a welcome Cava.
Apart from that our stay was fine but I think there are enough good hotels in palma that we're unlikely to stay here a third time」
「Overall I would say it's a three-four star hotels and the following are my reasons for this rating:
1) Lets begin with something positive--- the staff there were friendly and helpful.
2)It is definitely 30 seconds walking distance from the beach. Lots of restaurant options nearby. Also 10mins taxi ride from the airport.
3) The wifi is extremely unstable. I had 4G and didnt bother to ask the staff to get it sorted.
4) The bathroom inside my room smells foetid. It must be because of the poor...
「Overall I would say it's a three-four star hotels and the following are my reasons for this rating:
1) Lets begin with something positive--- the staff there were friendly and helpful.
2)It is definitely 30 seconds walking distance from the beach. Lots of restaurant options nearby. Also 10mins taxi ride from the airport.
3) The wifi is extremely unstable. I had 4G and didnt bother to ask the staff to get it sorted.
4) The bathroom inside my room smells foetid. It must be because of the poor...
「We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful. 」
「We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful. 」
「Wir waren für 6 Nächte in diesem wunderbaren Hotel. Das Personal ist unglaublich freundlich und professionell. Man fühlt sich vom ersten Moment an willkommen. Hilfe wird angeboten, wenn nötig, aber niemand stört einen, so dass man einfach seinen Urlaub so genießen kann, wie man will.
Die Zimmer werden jeden Tag gereinigt. Die Damen machen einen tollen Job. Auch gibt es keinen Teppich unter dem Bett, also großer check hier : - ) . Schöne Dusche und genügend Platz. Auch ein toller Schminkspiegel...
「Wir waren für 6 Nächte in diesem wunderbaren Hotel. Das Personal ist unglaublich freundlich und professionell. Man fühlt sich vom ersten Moment an willkommen. Hilfe wird angeboten, wenn nötig, aber niemand stört einen, so dass man einfach seinen Urlaub so genießen kann, wie man will.
Die Zimmer werden jeden Tag gereinigt. Die Damen machen einen tollen Job. Auch gibt es keinen Teppich unter dem Bett, also großer check hier : - ) . Schöne Dusche und genügend Platz. Auch ein toller Schminkspiegel...
「The location was great - proximity to Palma, bus line, beach - but not what I would consider a 5 star hotel. Service was lacking and a bit disappointing; for example the airline lost our luggage and I asked for a brush to be delivered to our room, and it never was despite 2 calls. One morning we scheduled room service for a time indicated on their ordering card (10 am - 10:15 am); it arrived at 10:40 am after a phone call. The experience contrasts with other 5 star hotels where the service is...
「The location was great - proximity to Palma, bus line, beach - but not what I would consider a 5 star hotel. Service was lacking and a bit disappointing; for example the airline lost our luggage and I asked for a brush to be delivered to our room, and it never was despite 2 calls. One morning we scheduled room service for a time indicated on their ordering card (10 am - 10:15 am); it arrived at 10:40 am after a phone call. The experience contrasts with other 5 star hotels where the service is...