練馬 5 星級飯店

「I stayed 2 nights at Hotel Villa Fontaine Premier Haneda Airport. I asked for a late check-out at 1pm (2hrs later than usual) because my flight home was at 4pm, the operator checked and told me that I have to pay additional 9,215YEN where nearly all hotels wouldn't charge for 1 - 2 hours extra. I reluctantly went down to try to pay the 9,215YEN, however the man at the counter told me it was 18,430YEN instead. I was disappointed and felt like it was a scam and decided not to extend my stay. Will...

「房間整潔寬敞，間隔設計簡潔之餘也有特色。員工服務殷勤完善，很多職員的英語比我還好，英語較弱的職員也會全力為只懂英語溝通的客人解決問題。自助早餐的選擇不算很多但水準不錯，餐廳OZIO和華曆的早餐水準非常高。晚餐方面我只試過OZIO，用餐體驗優秀，下次入住的話也想試試華曆的晚餐。預算許可的話這家酒店在舒適度、飲食和服務都是甚佳的選擇。」

「All good」

「有不同的客房服務可以滿足到，即使深夜也有小食和茶提供。10分舒適的體驗。」

「服務人員態度非常親切 飯店本身設施維護品質良好 地點也非常方便 整體評估讚」

「helpful and professional.」

「booking record has not been comfirmed by Hotel make us nervious , need to ask Expedia for help to reconfirm the booking」

「多年前住過兩次，這次入住可以感受到服務品質一直維持，甚至更好。check in 的人員閒熟從容，讓人很舒服。房務很到位， 收拾很仔細，但又不留痕跡。在疫情後日本旅遊大爆發的狀況下，還維持這種等級服務，真的很棒。」