定山溪 5 星級飯店

「整體上都非常滿意，可以說是我咁多年來去旅遊最滿意的酒店。只有一個提議，就是浴室內的沐浴露和洗頭水等，只是一小瓶，如果換了大一點的就更好了。」

「room is nice but there were few dead bugs on the floor when we checked in the hotel. The phone wasn't working so I have to go to the counter to ask for support. After the support came the phone still not working so we have to use our cellular phone to call hotel for all the hotels related questions and support. I wonder what if the customer doesn't have the option to make local calls then they will need to visit front desk each time when they have a question.」

「飯店非常舒適，服務也很到位，希望給一個建議，locker room 如果有烘鞋機，進 locker room 有刷板的刷子，會讓 locker room 更乾淨，也能讓雪靴更乾燥。」

「Great Hotel with full and thoughtful services for skiing. Comfortable room space. Look forward to visiting again soon.」

「Everything was great. Except one trivia thing if I have to say is that no found of a full-length dressing mirror in the room. The food was great, the staff in the restaurant were friendly. Plan to come back again. 」

「ホスピタリティー溢れる良い体験ができました。 特別な日におすすめです。」

「服務態度非常好，有禮貌，盡量配合不同的要求。 專業！」