Pass-a-Grille 4 Stars Hotels

"Great amenities, property needs major facelift-very warn, great staff w/1 exception-bartender at hotel lobby tall gray hair, acknowledged us 2 times yet continued to talk to only other guest at bar, we walked away, ice machine on our fl was broken, bell hop/beach staff great!"

"Great place to vacation. Plenty of restaurants on or near the property. Lots of pools, hammocks, fire pit, Adirondack chairs. Super friendly staff, very helpful. Plenty of towels for the beach and pool. Well located, will definitely go back."

"Staff is fantastic "

"This resort is the perfect spot if you have kids. Perfect size pools and beach. Food and drinks were great!"

"Cons (not very many). Finding the main entrance on arrival is a challenge, especially if you are not familiar with the area. You have to turn a block before what the GPS says. It is on a side street. The shower pressure was low, but what a beautiful shower! The adjoining room door on our side kept slamming all hours of the day and night which we think was a wind tunnel effect between the two rooms. That was annoying, but tolerable. On our last night at about 1:30 in the morning, there was a fire alarm that went off and we had to evacuate. A few minutes later, the hotel maître D came out and announced that it was a false alarm and everything was OK-back to bed. About 10 minutes later, the alarm went off again, and then again! We assumed it was a false alarm at that point. An overhead announcement saying that it was not a true alarm would have been nice. We also got to witness someone being taken out in handcuffs. A surprise as it is much more upscale than that! Apparently someone got a little too drunk and may have been roughing up his wife. Pros: We had a king suite that overlooked the courtyard and the pool and the ocean! Exceptional staff and on check in offered us a complimentary glass of bubbly! We didn’t try the more upscale restaurant but sampled their piña coladas (several!) and best I’ve ever had! The more casual restaurant and pool bar were great. Had a wonderful time despite the weather being rainy, cool and windy 2 of our days. Would love to go back!!"

"Very nice, convenient location. Close to good restaurants. Very easy check in process. Not the most comfortable bed or pillows. We had a water leak coming up from the floor and someone came and changed out the rug but it was soaked again in a very short period of time. "

"The location is very convenient to resturants and beach. The resort is somewhat dated and could use some updating on decor. We did not receive housekeeping services at all on day 1. I went to desk on Day 2 and requested housekeeping. Then on day 3, when I requested it, they only brought us clean towels and did not make our beds. Bathrooms are very dimly lit. The overall amenities as far as beach access and chairs for the beach were very good. I would return just keeping in mind it is an older resort. "

"The rudeness of the front desk staff was inexcusable "

"The staff was amazing. The restaurant was empty but had a 25 minute wait to be seated. Quite odd. "