North Pacific Coast 4 Stars Hotels

"Overall my wife and I made the best of it and enjoyed; however we will never return to this resort. The good was really the staff. They work very long shifts - you might see the breakfast server as the bartender in the evening. Most of the staff were friendly and helpful. Now the bad…We saw on the site that there was construction at a neighboring resort; however they start early and work until late. The construction could be heard all day long - even during the massage with music on. To add insult to injury - they began construction in a room 2 doors down from us last few days we were there. It was so loud we couldn’t even hear the tv so we spent last few days outside our room which was fine with us as we like to be outdoors but returning to the room was miserable. Our last night, we finally asked to switch rooms. The client services manager said would have to ask general manager. All they did was not respond until the work day was finished so they could say oh no need work is finished. Would have been an easy fix - just another room for 1 night and half day but they chose to handle in poor service manner. The rainfall shower head sprayed in all directions due to the water mineral deposits blocking. The walk to the rental car is completely dark, trees and bushes etc were not well maintained. After the construction was complete - we could hear rodents on the roof all night - wife had to turn on soothing sounds to drown em out."

"Staff was fantastic! Christian was a great bartender. Facilities were beautiful. The breakfast buffet was good but the rest of the food was just MEH"

"Nice"

"Everything you could want for a getaway. Staff was extremely friendly. A lot of activities to choose from!"

"Much to love, with some exceptions. The hotel and grounds are very beautiful and very well maintained, with gorgeous views of the ocean, surrounding mountains, and lush foliage. The room was lovely and very clean. One of the best aspects of this resort is the staff! They were consistently warm, friendly, and eager to accommodate any request! It's easy to feel very spoiled by their attentive and engaging presence! Thank you Monica for creating this culture among your wait staff!! You're wonderful! When the main buffet restaurant opens its doors for dinner, the staff are lined up on two sides and applaud the guests as they enter!! Loved it! The food in the main restaurant was extremely diverse, plentiful, and mostly delicious. We did not enjoy the one specialty restaurant we tried - Japanese. We had great massages, enjoyed some shopping, both in the hotel stores and the beach market. Would have enjoyed more entertainment options. There was a fantastic violinist and sax player though, which we enjoyed. While we loved the pools, the beach has dark sand and is not inviting. The waterpark is cute for kids, but limited for adults. We did one waterslide which was quite an unpleasant experience - very hot and claustrophobic inside. I would give this hotel a 4.5 rating if I could. We had a great time, despite the few exceptions mentioned."