Malcantone 4 Stars Hotels

"This was our first vacation in a long time because my wife has a brain tumor and can't fly, but we finally took the time to go to Lake Como because it was a place she always wanted to visit. It starts off with us booking a handicap room by accident, and to DOWNGRADE to a cheaper room, reception asked for 150 euroes. We politely declined after a long battle over why we are paying for a downgraded room and went to our room. Inside this room, the A/C is dripping loudly, and the Concierge told us this is a known issue with this room, so we then asked the reception for a different room. In this different room, there is a loud clicking noise since we enter the room every 5-10 seconds. I again call the reception and ask for a different room because now it is just a joke. They send concierge to "check" the problem, he walks in for 10sec and walk around and say he will get us a new room. The next room we are put in (still handicapped room despite us visiting a normal room that had no issues whatsoever) where the concierge visited prior to us to confirm this room is okay so we don't move a 4th time, and surprising to no one this room has the same clicking noise. I then call the reception for the 4th time asking for a new room and I told the lady it is extremely offensive that she sends someone to check if I am lying to her about the noise. She then starts to argue with me and lost her temper, which in the moment felt extremely professional of the hotel staff. The next time I called, I"

"Breakfast menu was great and views were incredible. Room was clean only thing would be if the en suite was bigger but other than that thoroughly enjoyed the stay!"

"The room was lovely, and the view from the balcony over the lake was wonderful to wake up to each morning! Breakfast was delicious- loads of choice and all the food was very tasty. Staff were always very professional and friendly. We will definitely be coming back again."

"Amazing staff that cannot do enough for you, its a little out of the way with 4 restaurants nearby but the walk to them is not easy as there are few pavements on a windy road. But went to bellagio and varenna where its busier. I would recommend the hotel for a quieter location away from the busy crowds "

"One of the best hotels we’ve ever stayed at. Should be at the price we paid. Great amenities. Pool area n hot tub gorgeous. One thing I didn’t like was room service food. It was ok we did it twice n twice we barely ate the food. Rooms were impeccable and beautiful views from our balcony terrace. Staff very nice and helpful."

"Nice and clean room, helpful staff, complete breakfast, nice rooftop terrace with bar and pool, close enough to walk to downtown."

"Best Location in Como. Easy parking to then do everything on foot. The style of the hotel was lovely. We had a great stay there, it definitely made our Como experience better."

"Clean room. Very spacious. Amazing breakfast. Staff was very kind and helpful."

"Location was ok, around 1000 metres from the lake, reception staff were excellent but breakfast staff were bordering on ignorant and rude especially the main guy Overpriced for what it is but the breakfast manager was just rude and would avoid Concierge on the morning was excellent"