Fraser 4 Stars Hotels

"Great hotel! Great location!"

"All around bad experience "

"They lost our cooler but other than that things were good. We would stay again."

"Clean room; Staff was polite; Heat worked just OK, slept cold the entire stay."

"Great little gem to stay at in Detroit "

"I had double booked my reservation, and cancelled the wrong date as soon as I learned of it. This hotel still charged me for both. They accepted over $400 and refused to cancel it because it was a "no show." They present themselves as a luxury hotel, but their customer service was that of a much lower class facility. I would not recommend booking here under any circumstances. They provided no service at all, but they kept my payment. "

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."

"Kellie is a top not front of house rep for the Detroit club hotel- very polite and personable! He told us a bit about the hotel and gave us a lay of the land. The room was amazing as well. Solid water pressure and very spacious overall. The only bit of noise I heard was on the morning of checkout and that was from some passer by outside the hotel. Valet was excellent as well. I am a Hilton Honors member but this is only place I’ll stay in Detroit! Also shoutout to Krista- she is a fantastic bartender!"