Edgewater 4 Stars Hotels

"Great room, clean and free breakfast. Close shopping and attractions "

"Staff was very helpful and in a good area in the center of everything. "

"Breakfast staff did not check back with us at any point in our time in the restaurant. Coffee not refilled. No salt or pepper available "

"Excellent price value relationship "

"The only negative note I had was I wanted to be able to go to my balcony to check out the city from my room but besides that. I had a WONDERFUL stay. The rooms were nicely organized and cleaned and the showers felt amazing. If I ever go to Chicago, i will definitely book with them again! "

"Unfortunately it wasn’t a great stay. Our room was not serviced for two of the four days, despite asking for it. In addition, the outdoor pool was closed for the duration of the stay despite being advertised on booking and was one of the reasons the hotel was booked. Breakfast was good but has an awkward system where a credit is allocated and if it’s exceeded it’s charged to your room, could be better. "

"They didn’t clean our room even when I requested to be cleaned and we had to go and request towels and paper, breakfast is not good at all. "

"Room was slightly small and there was no microwave. But for the most part enjoyed my stay."

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."