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Palmer House a Hilton Hotel

4.0 star property
Downtown Chicago's historic Palmer House, a Hilton Hotel, is steps from Millennium Park and the Art Institute, with spa services for unwinding.

Choose dates to view prices

Travelers at the historic Palmer House are in the heart of Chicago, close to top attractions. The hotel offers spa treatments, an indoor pool, and a 24-hour health club for relaxation. Guests can enjoy coffee at the café or American cuisine at Lockwood Lobby Bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is NT$4,246
NT$5,774 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Double Beds, Non Smoking

In-room business center

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(76 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Parlor, No Bed)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business center

Room, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business center

Premium 2 Double Mobility Accessible (Tub)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business center

Premium 2 Bed 2 Bath - 1 Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
2 bathrooms
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

In-room business center

Deluxe Room - 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

In-room business center

Deluxe Room -1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business center

Suite, 2 Bedrooms, Non Smoking (Parlor)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

In-room business center

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room business center

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room business center

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(170 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located near the beach, Palmer House a Hilton Hotel is in Downtown Chicago, a walkable area in Chicago with great shopping. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's notable landmarks include Cloud Gate and 875 North Michigan Avenue. Looking to enjoy an event or a game while in town? See what's going on at McCormick Place. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Chicago travel guide
Map
17 E Monroe St, Chicago, IL, 60603

What's nearby

  • Reflection of a Chicago buildings in a mirror of Chicago Bean, Millennium Park, Chicago city, USA., Shutterstock ID 1129809965, Purchase Order: SP-2109, Order Number: SP-2109 Qantas AU US Sale New Ads
    Millennium Park
    3 min walk - 0.3 km
  • Scene of Chicago street bridge with traffic among modern buildings of Downtown Chicago at Michigan avenue in Chicago, Illinois, United States, Business and Modern Transportation concept
    Michigan Avenue
    3 min walk - 0.3 km
  • Art Institute of Chicago featuring interior views and heritage elements
    Art Institute of Chicago
    5 min walk - 0.4 km
  • 0_Chicago_Bean
    Cloud Gate
    5 min walk - 0.4 km
  • Chicago Theatre showing signage
    Chicago Theatre
    6 min walk - 0.6 km

Getting around

  • Monroe Station (Red Line)
    1 min walk
  • Millennium Station
    7 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    38 min drive

Restaurants

  • Miller's Pub
    3 min walk
  • Palmer House Hilton Executive Floor Lounge
    3 min walk
  • Pizano's Pizza & Pasta
    3 min walk
  • Capital One Café
    1 min walk
  • Jimmy's Gyros & Grill
    3 min walk

About this property

Palmer House a Hilton Hotel

Luxury upscale hotel near Millennium Park
Located close to Cloud Gate and Art Institute of Chicago, Palmer House a Hilton Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in hydrotherapy, a facial, and a body wrap at the onsite spa. The on-site American cuisine restaurant, Lockwood Lobby Bar, features happy hour. Guests can also expect to find a bar, a 24-hour health club and a business center.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, massage treatment rooms, and 77 meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1641 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 37-inch TVs with premium channels
  • Video-game consoles, daily housekeeping, and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM–9:00 PM.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 2026/1/27, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 2026/2/21 start from NT$4,246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmer House a Hilton Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 57 per night. Valet parking is available for USD 85 per night.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Palmer House a Hilton Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Palmer House a Hilton Hotel located?

Located in Downtown Chicago, this luxury hotel is within a 10-minute walk of Millennium Park, Art Institute of Chicago, and Cloud Gate. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

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Reviews

Palmer House a Hilton Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1342 out of 2274 reviews
Rating 8 - Good. 420 out of 2274 reviews
Rating 6 - Okay. 261 out of 2274 reviews
Rating 4 - Poor. 138 out of 2274 reviews
Rating 2 - Terrible. 113 out of 2274 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Great staff, nice pool and big room!
Stayed 5 nights in Dec 2025

8/10 Good

Tyoni

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant was delicious
Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful hotel decorated so nice for the holidays. We had a wonderful time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Arts Institute and CSO. Helpful staff. Very good SPA + fitness + pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were wonderful.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Amazing building, and very well kept. The staff was great to us, very helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jamal

Great hotel and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and helpful and the hotel was beautiful
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What stood out from Palmers house hotel for me was how spacious the rooms were! I got a 2 bed for 4 guests and we all fit perfectly with luggage and all , everyone accommodated easily :)
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room is comfortable and clean. It is nice to stay at a historical site
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with excellent service
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Christmas decor was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

max

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at the Palmer House, great location just a couple blocks from Millennium Park. The room was clean and the service was good. Overall, a pleasant stay:)
Stayed 1 night in Dec 2025

10/10 Excellent

Alexia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel Welcome front desk staff
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities
The room was great, we stayed for three nights right before Christmas, the lobby was beautiful, all the staff were friendly and helpful. The gym was standout, fully equipped and spacious, spread across two levels. Very good experience, would stay again!
Stayed 3 nights in Dec 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Always dependable for a comfortable stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning and the staff were friendly and went out of their way to make our stay pleasant! Can’t wait to come back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, extremely friendly staff, onsite Starbucks, Lockwood restaurant was amazing, beautiful gathering area in the lounge. Close to all the Christmas must do’s. Decorated so so beautifully for Christmas!
Stayed 3 nights in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so amazing nice and helpfuk
Stayed 3 nights in Dec 2025

8/10 Good

Salvador

Liked: Cleanliness, amenities, property conditions & facilities
Our first stay at Palmer house was a very welcoming experience. The location in downtown Chicago made everything along Michigan ave and surrounding sights easily accessible. The multiple entries were super helpful while walking around and navigating the cold (polar vortex). Ride share and even DoorDash deliveries were easy. The resturant offered a delightful breakfast and complimentary menu. Rooms and heating were a little outdated but would definitely visit again.
Stayed 1 night in Jan 2026

10/10 Excellent

Ivar

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in & out. Nice clean room, pool, & hotel. Hotel is old but that lends to a bit of nostalgia as maintenance & upkeep have keep the feeling of freshness alive.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic grand hotel but with good modern upgrades. Dinner in the restaurant was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Check in staff helpful
Stayed 1 night in Dec 2025