Chanhassen 4 Stars Hotels

"The staff was amazing, very helpful and wanting to make sure everything was good with our stay. But we attended the social setting where we sat and visited with some friends ordered food to be delivered to the table we were at. In order to get a drink at the bar you waited in line forever as 1 person was basically bartending. Then food was 15 minutes later then we were promised. We ordered pizza that came out to us uncut so had to be taken back to kitchen to be cut. So by the time we were able to eat our pizza it was no longer hot. Manager said they would take care of the pizza it’s been almost a week and still nothing. It was close to the target center but I don’t know if I would choose to stay there again."

"Nice"

"The hot tub was a great size. Our kids loved swimming in the pool. The staff was helpful. Airport shuttle was right on time and got us to the airport promptly. The driver even brought fruit snacks for each of my kids, which was so nice! It was very close to the airport and very nice! Some cons from our stay include: -the website stated that it was $15 per night to park and then when we got there, they upped it to $25 per night without any warning. -I requested a pack and play at the time of booking and they messaged me back saying this would be no problem. When I got there and noticed it wasn’t in our room, I went and asked for one. They then told me they don’t have pack and plays, because they are a fire hazard. "

"Staff was wonderful. We ate at the Cafe, it was fabulous! Rooms were clean and comfortable."

"Room was great "