「Very disappointed with our stay. The furniture in our room was visibly dirty and stained, which is simply unacceptable for a hotel at this level. We brought the issue to the staff’s attention, expecting it to be addressed, but unfortunately, nothing was done.
Things like this can happen, but what really made the experience frustrating was the lack of response from the staff. We expected someone to take the concern seriously and make an effort to resolve it. Instead, we were essentially left to...
「We had to heat the room with a portable 1500 watt floor heater that sounded like a airplane taking off everytime the heated was activated.
The heat in the building does not work until the temp outside is at a certain temperature
Not impressed」
「Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am.
I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually.
And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
