Carnewas and Bedruthan Steps 4 Stars Hotels

"The hotel itself was lovely and felt opulent and quite grand - until you got into the rooms. We paid quite a lot of money for what was described as a Superior Double and were told we had been upgraded to a honeymoon suite as it was my wife's birthday. Sadly the first room was awful with paint coming off the walls and no bulbs in the ceiling (the wires were actually hanging down and exposed). We complained and were offered the room next door, which was bigger and seemed better, but we soon realised the furnishings were very poor quality and way past their best. The bathroom was superb but was completely out of sync with the rest of the room. The balcony was out of bounds too as it was unsafe! This was a big room but was most definitely not of a standard that merits the title of honeymoon suite."

"The parking was good We tried breakfast witch was hot very tasty, evening food was fantastic too. Room was very comfortable."

"Everything at the hotel was perfect,nothing was any treble for the staff to help.would definitely go there again."

"Lovely hotel with friendly staff "

"Quick and easy check in, complimentary bottle of wine in room, lovely staff. Highly recommended "

"Friendly, fabulous staff, good choice of lovely food and a great view."

"Always stay here best place in st austell"

"Amazing staff. Unbelievably friendly, helpful and nothing is too much for them and they look smart and very well spoken. The room was absolutely amazing, nice and clean. It's amazing how so many original features are still there. The ghost walk and the self guided tour was also fantastic. We will certainly be back as we want to do the after hours tour. Couldn't ask for a better service or place to stay 😊"

"Quaint heritage building with harbour view rooms - most lovely staff everywhere"