Whitwell 3 Stars Hotels

"Parking is not at the property so we had to uber from a garage with our luggage and back… and no TVs in bedrooms… both are odd issues to encounter but otherwise, if there were TVs and valet, it’d be a 10 "

"Rooms were dirty and smelled of stale smoke. We had ants in the bathroom and the shower curtain rod was falling down. I Askes to be moved to another room which they did without hesitation. But that room was also smelles of stale smoke and also was much cleaner. Will not be staying here on my next visit to Chattanooga"

"Everything was great!"

"Cabin room was great for space vs normal hotel room. Jacuzzi tub a big plus after a day of hiking! Also super pet friendly - quieter vs hotel/motel, and tons of grass or woods nearby to walk dogs away from the highway."

"I was traveling to Texas for work and stayed at this hotel twice in one week. Both times the staff were friendly and attentive. The breakfast was outstanding with food always hot and delicious. The coffee was always available throughout the day and night. This hotel is a great location, right off the highway and located near a mall, shopping, and multiple restaurants. I would definitely stay here again when traveling through Chattanooga. "

"Super easy parking and close to all shops and restaurants. Very clean and super comfortable bed which was important as we were there for a week. "

"We really had a great time! The staff was friendly, the location was great, and it was a nice experience overall!"

"The room I booked (deluxe suite with double queen beds in a separate bedroom and sofa sleeper in rhe living room) wasn't available although the desk attendant said the computer said the room should be available, but he couldn't figure out exactly which room number it was, so they put us in a different room. That room was dirty. I pulled out the sofa sleeper and the mattress cover was yellow and dirty and the sofa sleeper mattress had urine stains on the underside. And there was a ziploc bag with a used bar of soap under the cushions. We requested a new room. This room was a little cleaner, but still dirty (sofa sleeper in the same condition as the previous room) and even smaller than the previous room. At this point, we tried one more time to get a new room that was at least as big as the 1st one we had, but cleaner. They let us take a look at another room, but that sofa sleeper had some kind of clear crystal (looked like glass at first) under the mattress cover. After this we requested a refund and spent hours trying to book a room at another nearby hotel. The cleaning staff needs to be trained to clean ALL the linen and places even the sofa sleeper whether or not they believe it was used or not."