西島 3 星級飯店

「Everything was amazing as usual! The staff, the breakfast.. definitely worth the money!!!!」

「I'm not sure if it's due to inadequate cleaning, but I got bitten by something and now have several welts on my body. They look like insect bites. However, the area is really convenient for dining and sightseeing.」

「Clean and big room. My room is two double beds room for three of us. The room is clean and big. The bed and pillow are comfortable. The shower is strong. The wifi is OK. The breakfast is tasteful. All the staffs are kind and helpful. You need the access card to go to your floor, so it is very safe. The room is bright. There is water maching located at the corridor. You can get the hot or cold water easily. The enviornment is quiet. There is free parking service. The MTR station is very close....

「Our room is spacious with 2 double beds and a large closet. The staff at the reception is helpful and welcoming. The cleaning staff we met on our floor also greeted us warmly. There is a cafe connected to the hotel with good matcha latte and sandwiches, ideal for breakfast. Although it is not a new hotel, but everything is clean and works well. It will be perfect if a smart TV is available for watching youtube and Netflix.」

「This has been an extremely unacceptable and distressing accommodation experience. I made a reservation for a 7-night stay, yet on the morning of the second day I was forced to check out and cancel the entire booking. To date, I have still not received any refund for the unused nights. This level of service and handling is completely unacceptable, and I have never encountered such an unprofessional situation before. I request that you process my full refund immediately and provide an explanation...

「expired shower gel and shampoo, lots of dirt on pillow, very old electronics, light bulb fall off when switching… 」

「Property was very clean and easy to check in and out」