Valencia Reserve 3 Stars Hotels

"The staff was amazing and beyond kind. We never made it to breakfast as we were always coming back late and sleeping in. The pool area needs some attention. My son went in once and didn’t want to again because of all the little things floating on the water . The room was clean and smelled nice . Spacious enough . Washroom door had many scratches from the inside. "

"Staff was amazing and so friendly. Promptly had maintenance at our room when we informed them the bathtub drain was draining slow/clogged. Clean rooms, great pool and hot tub area. Very welcoming, very safe environment."

"Per the Hotels.com information, there was a complimentary continental breakfast. You had to produce a coupon to get breakfast. When I inquired, they front desk said my reservation did not include breakfast. Another annoyance was a barking dog that a guest ignored. My final complaint is it is a suite hotel, but the room with the couch did not have a TV. So, to watch TV, you had to go into the bedroom and sit on the bed. "