澄碧湖 3 星級飯店

「Wonderful」

「Excellent staff, clean room, great gym, pool area, buffet breakfast and evening cocktails」

「Clean convenient location」

「Everything was OK 👍 perfecto」

「I have stayed at this hotel numerous times from 2019 until now, both as a flight attendant and during my personal travels. Unfortunately, this most recent stay was very disappointing. On my first night, I found a cockroach in the shower. I called the front desk, and the agent told me there was no engineer on duty to remove it. Instead, I was told to just run the water and let it go down the drain. That was the only solution offered, and I was never offered a room change. The next morning, I...

「It took almost an hour and repeated phone calls to get the shuttle from the airport and then the driver tried to charge us more than the quoted price. Checkin was 3 pm and we had to wait until after 4:15 pm for our rooms to be ready. Welcome water was empty. Room was too pricey for their service.」