Romanelli West 3 Stars Hotels

"I received an email prior to check in that allowed me to check in online. However, when I arrived it had only checked me in to one of my 2 rooms. I had to finish the check in at the front desk, so it didn't really save me anytime. When we got to the 2 rooms, both of the rooms had not been fully cleaned and had no bedding on any of the beds. They quickly got us a new room, but I was not impressed with their organization. We returned to this same hotel on our return portion of our vacation and check in took 10-15 minutes. There were 2 employees, but again it seemed very disorganized and like everything was taking forever. The following morning I needed to use a computer for work and both computers in their business center were out of order. All in all, it ended up being fine, but I was not impressed. "

"For what we paid, it was acceptable but I won’t stay again. The room I selected wasn’t available because housekeeping didn’t show, which was a slight problem but not huge. The room smelled absolutely awful. The carpet needs desperately cleaned. There were still hairs on the floor in the bathroom. There’s a pool but no whirlpool as promised. I’ll definitely plan my next stay closer to my daughter’s campus, the drive, the experience and the lack of food choices negate the savings on the hotel. The blonde woman at the desk is a peach, love her. "

"No kuch option for breakfast."