Ray Brook 3 Stars Hotels

" Shower felt like being power washed. No shelf or shower caddy for the shower so all items needed to be placed on the shower floor. The sliding door to the non-code compliant deck(railing is to low) was unlocked un-abled to be locked. Easy to walk to the neighboring decks. No-one at the front desk had to go through a process to finally get a number to call. It had snowed that morning and the gentleman before us had gotten stuck at the entry as it hadn't been plowed, and he had no service to call the Owner. He used our phone and when he asked about when the parking lot was going to be plowed, informed it wouldn't be until the next morning. Lastly the WIFI was not working our entire time their which didn't affect us, as we could still access the internet but several other guest complained because they didn't. Spotty service in the area. Lastly way overpriced for the room size."

"Very clean and nice location, however needs more soundproofing. Had someone walking around above me until one in the morning and I could hear it clearly."

"Clean, good location"

"The bathroom doors are sliders providing no privacy. Parking lots were a mess after snow. Only one person clearing the lot. No maid service. Coffee maker in room broken and never sent replacement after requested. Phone also broken in room. Way overpriced for what you get."

"The hotel was nice, but definitely needs some “love.” The outside is in desperate need of paint, some of the outlets in our room were very loose and the menu is just so-so at the restaurant. The woman running the restaurant was AMAZING and so kind. "