朋布洛克派恩斯 3 星級飯店

「一般」

「就一般旅館，房間燈光偏暗」

「The bed design is terrible. The place where your feet go is under the bed. You can easily bump into it without any warning. My sister and I both got bumped. My sister's ankle swelled up a lot. I told the front desk about it, but their attitude was not good.」

「The hotel areas were clean and the rooms were comfortable. They did have breakfast on site for 17.00. The bad: the airport shuttle took over an hour after I phoned them twice. The receptionist was rude on the phone as well as in person to myself and other guest. An elderly lady asked for towels in which; she apparently called down for and never received. The guy working said “you have to wait” she said I can take them here and he just looked at her and kept doing what he was doing. I had 2...

「Front desk Service very good 」

「挺好的」

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」

「I had an amazing stay, my room was in the Taco Taco part of the resort. I really enjoyed my time, the only issue I had was having to switch my room because the original room’s window had been sealed with tape and when it stormed my window leaked and started to flood my room. I woke up to water all over the floor and my bags were soaked on the bottom. I had to use towels to catch the water. The staff was helpful in helping me switch my room, although I did have to wait 4 hours because I was...