Lace 3 Stars Hotels

"Shirley the shuttle driver was excellent "

"Very convenient "

"Quick and easy check-in. Shuttle was very convenient. "

"Great experience "

"It was clean, quiet and the selection and quality of the complimentary breakfast was amazing. I was initially disappointed with the airport shuttle service upon my arrival BUT upon being apprised of the contributing extensive traffic delays I cannot hold that negatively against the hotel."

"It has a beautiful view"

"Excellent location: driving access to many things on perimeter of 1.4miles out. The residential area on same side of highway as Holiday Inn Chicago O’Hare (5615 N Cumberland Ave) is well maintained so assume safe during day."

"Overall a nice updated hotel with comfy queen beds. Our room A/C was noisy. Nice breakfast. $20 to park in the parking lot was noted but disappointing."

"Staff all help make our stay with disabled adult AWESOME!"

"All good"

"The property was easy to get to, very clean comfortable overnight stay. Plenty of parking. The staff were very nice and helpful. I arrived a little early for checkin and nothing showed available in the system. The gentleman went back and found a room for me to checkin, so I didn’t have to wait."

"Very easygoing for service dog"

"Nice stay at the Jaslin, walking distance to the convention center and restaurants, located in Chinatown easy to find places to eat. Simple hotel, for business is great."

"The staff were so helpful and friendly, makes me want to come back. Great customer service. "

"Nothing"

"Property is very nice, across from the Willis Tower. Quiet and about 10-15 minute walk to Michigan Avenue. Parking Garages in the area not built for larger SUV’s or trucks. Not many restaurant options in this area and Wells Street behind the hotel (block over) was kind of run down street. But the hotel itself was very nice and comfortable. "

"Only issue is the parking availability "

"Nice hotel will stay again "

"For the price of the room, I am over the moon happy with it. My room was clean , the bed was very comfortable. The staff was friendly. I asked for some additional pillows and blankets. I was told they were in the sofa bed. When we unrolled the sofa bed it was a very very thin covering no pillows. When I went bank down they said it was after hours and they were unable to access the supplies. And petty the guide on my tv didn’t work but I was pleased and will stay there again without hesitation "

"Excellent "