伯瑞嶺索尼斯塔飯店住宿訂房

「Yes」

「My child and I arrived at the hotel and given a key to a room that was already occupied. We were startled, confused and worried. We went back to the desk. Victoria and Calvin(Manager) apologized. The associate gave us the room next door. There was no refrigerator, remote control, or hot water. Additionally, the bedding was stained. I called downstairs about the refrigerator and remote. Calvin said maintenance would bring them up. Maintenance brought just the remote, and was rude when he did. He...