艾昂戴爾 3 星級飯店

「This was my first time booking in Birmingham and I used google review to book this room. I was absolutely shocked that the reviews on this hotel were so high. Although the outside of the property was well maintained, the inside was horribly disappointing. The suite we stayed in was old, dirty and smelled musty. Had this been a refundable booking, we would definitely have not stayed. The walls were dirty. The alarm clock had disgusting grime on the chord. The carpet was almost sticky feeling;...

「The staff was the best part of the stay. Our check-in was seamless and truly a service, since we had to come in late due to many flight cancellations, and were exhausted when we arrived. The desk staff were so kind and helpful.」

「We have stayed there twice, both times for an upcoming surgery for our kid, the proximity to UAB Children's was most important to us, and once I totally forgot a dress, and they actually sent it to me via the mail!! How uncommon, but truly sweet of the staff. I have another trip upcoming at UAB Children's and will be booking with them again.」

「1st-assigned a room, it was occupied 2nd-got new room. Staff was confused and woke us after midnight LOUDLY and wondered why the first room THEY assigned us was occupied. ?. 3rd-staff had no idea who was occupying first assigned room. 4th- we did get 2 free brekky coupons. We had to hunt down the cook, the beverages, and our order. The same loud staff that woke us after midnight struggled to remember an orange juice order for over 44 minutes. 5=poorly managed and ignorant staff made our stay...

「Very clean, easily accessible and comfortable!」

「Clean rooms and friendly staff. Lacking on breakfast.」