Chesterland 3 Stars Hotels

"The the parking setup was beyond ridiculous, and in all honesty it may not be the hotel's fault but it falls on the hotel call it we are the they I was charged for 2 days of parking when I only stayed one night the gentleman who picked up the vehicle to bring back was working by himself the system never notified myself and my daughter that our car was available. Then it impacted everyone myself the one person working by himself and everybody waiting for the car we were notified 30 to 40 minutes into our weight that they were finally retrieving the car when in reality it was waiting for us where we were supposed to come I am not going to wait in the rain if I'm been told that my vehicle is not yet available for pickup. I fully expect to be reimbursed at a bare minimum the extra day I was I was charged for my parking and this needs to be done I don't care who does it and in reality I want to be credited for the full thing because this was ridiculous. Also, in the end we realized when we were halfway home that he didn't give me all of my keys back there were two keys missing along with a keychain keepsake from my daughter that I can't replace I expect to be contacted by someone I don't care who it is and there needs to be something done to rectify the situation it was bad for everyone involved"

"All good"

"Room was nice staff was great and good breakfast"

"They offer breakfast, a dinner option, and the restaurant inside is wonderful as well. The pool and hot tub were clean, gym was well maintained. Would stay everytime im in cleveland."

"The staff at this motel went above and beyond to make our stay pleasant. The gal at the front desk during the day by the name of Crystal is wonderful. A gentleman by the name of Michael is a server in their restaurant. He is amazing. He made breakfast special, which was delicious. The room I must say needed some attention. I couldn’t take my shoes off. The floor and carpet made my socks dirty. There was a lot of dust in the room. I do know that housekeeping only has a certain amount of time to clean each room but this isn’t acceptable. The bed was clean and comfortable. We slept well. We are coming back to stay in a few days. I am hoping this was just a fluke."