灣港群島 3 星級飯店

「挺好的」

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」

「TV was not working. Reported issue to front desk, it was not addressed. Had to go back again. TV outdated. Very old screens. Cable service is horrible. No sports channels. No news channels. The worst TV experience we ever had. I watched all my football games on my phone. Shower designed poorly. Water gushing out from shower and all over the floor. Reported issue to front desk, no response. Each time we take a shower, water is on the floor outside the shower. Happy hour was a sham. You go to...

「 ⸻ The hotel facilities are clean and comfortable. The lobby provides hot tea, iced water, and coffee throughout the day, which is a nice touch. The room was clean and well maintained, and the double-bed room actually has two large beds, which is more than sufficient for a family stay. However, the check-in process was poorly organized, which significantly affected our experience. We arrived at 11:00 a.m. and understood that check-in starts at 3:00 p.m., so we registered in advance and left...