Pointblank 2 Stars Hotels

"Infested with roaches, holes in doors and run down "

"Staff and room and property excellent"

"The room wasn't clean dirty laundry,bed sheets, towel cloths insects flying me and my fiance stepped in and wasn't in there 10mins in the room when we decided to go back to check in and the staff members were real rude when being polite about the room inconveniences and asked about returning refund policy one crew check-in member replied on a policy of in the room more then 20-30mins that was no proof of that i could only get back half of what I paid for 1 nights pay instead of 2 and I've have fraud activity on my card I paid for the reservations for the rooms ever since I have recites for I've reported to my bank and pending dispute on going investigations to retrieve my fundings that are missing"

"Staff was made aware that the door to my room didnt lock and that the keypad didnt work, so basically my door was just unlocked all the time. Anyone could have just walked right in at any time. I was told basically that theres nothing they could do and that there were no other rooms to move me to until the day before i check out. Ive been here for three days already without a functioning lock on my door. "