"The staff was amazing, we had so many beautiful options for food and drinks and our rooms were clean. The only problem we had went out the first two that we stayed there We woke up with bug bites on our legs that we eventually had to ask them to change our room, but other than that, everything was amazing."
"once we arrived, there was no water in the room, the towels were dirty, and when we asked the staff to give us new towels because ours were dirty, they said that they would not bring them up to us that we had to go down to the lobby and get them ourselves. Also, there was no chairs on the balconies to sit and there was no tissues."
"Desafortunadamente el paso del huracán Otis causó daños en muchas propiedades del puerto, seguramente esa es la razón por la que esta propiedad presenta un estado de deterioro bastante notorio, se agradece el esfuerzo que hace el staff por causar una sensación de seguridad, pero las instalaciones ya están con apariencia de daños muy visibles!!
Ánimo para todos en el puerto, van a salir adelante!!!"