We went t breakfast by 9:00 and there where no food but Coffee and bananas and the dinner are was completely dirty and the tables were dirty. So I’m completely dissatisfied.
Ivette
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Frankie
家庭旅遊
2024年5月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty towels and sheets. Actual blood on sheets. Disgusting.
Frankie
於 2024 年 3 月住了 7 晚
2/10 很糟糕
Nicole
情侶出遊, 家庭旅遊
2024年5月4日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Worst hotel we have stayed and multiple issues! DO NOT STAY HERE! First night checked in late and assigned room that fridge, hairdryer, and shower did not drain. Changed to another room that night for working shower. We left our stuff in the room and Do Not Disturb sign on the door when we left. When we got back late that night, our key did not work to let us in the hotel. Went to front desk to report key not working, she said we were not in the system. The same person worked the night before and remembered moving us to a different room and said someone was in our room. She went with us to knock on the door to see about all our belongings. The person would not open the door for the front desk staff. We had to call the police (Winter Haven Police Department is wonderful) to have the room opened. Our stuff was not in the room and the person at the front desk never knew where our stuff was. A man (guessing works there heard noise) went and got our belongings. Everything was thrown in bags - shoes put in trash bags with medication, clothes with drinks that spilled on clothes. Refused to call manager that night. Manager next day stated they followed protocol. Said they tried to call us but no missed calls on our phones. Wyndham Customer Support did Nothing. Could have been prevented - when moved our room changed for 3 nights. When arrived back, stated mistakenly discharge us and our stuff secured. Should have never had to escalate to calling police department.
Nicole
6/10 一般般
Victor,Levittown
家庭旅遊
2024年4月29日
不喜歡:住宿環境和硬體
The hotel is very dated, so expect old carpets, bedding, and bathrooms.
That said, it’s inexpensive.
I had two connecting rooms which I specifically asked for room service to change bedding and towels and somehow that translated to “Do not service” which is inexplicable to me, but that tells you something about the staff.
For one inexpensive, quick overnight it’s ok. Definitely not a two night spot.
Victor
於 2024 年 4 月住了 2 晚
6/10 一般般
Wendy
情侶出遊, 商務旅客
2024年4月23日
喜歡:整潔度和員工素質
不喜歡:設施服務
Furniture, interior items are old needs updating. Pillows on bed horrible
24" squares.
Wendy
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Fanny
商務旅客, 家庭旅遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
To Much Noise At Night 🌙
Fanny
於 2024 年 4 月住了 2 晚
10/10 有夠讚
leivis
親子旅遊
2024年4月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
leivis
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Donna,Winter Garden
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was great. The property is older, but maintained well. Enjoyed our stay there. Beds were comfortable and everything looked very clean.