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"The rooms were perfect. The communal areas were a bit dated and in need of some tlc"

"Good"

"The staff arranged a cake and decorations for my parents 50th wedding anniversary staycation. It was really nice of them to go out of the way. It really made it special . Thank you!"

"I love walking to the 24 hour open food court just outside the terminal 1 and enjoying a good selection of street food in a clean setting. The breakfast area is open and grand."

"The hotel overall was nice, however a little worn and dated…breakfast was good"

"I stayed on 5 May 2026 and arrived in the late morning. I would like to give special compliments to Vijay from the concierge desk, who was exceptional in his service and made a very positive impression. Overall, the service from the hotel staff , from the front desk, the restaurant team, to the housekeepers ,was warm, professional, and much appreciated. Unfortunately, the car service experience left much to be desired. I had provided my airport pickup details a week in advance, but no pickup was arranged upon arrival. I also hired a full car service for the following day, but there appeared to be no record of the booking. While I had a generally pleasant stay and appreciated the service from the hotel team, the car service coordination needs to be improved significantly to match the overall standard of the property."

"The room was clean, and the staff were friendly and helpful throughout my stay. The only downside was the heavy traffic outside the hotel, which could be a bit inconvenient. Aside from that, everything else was great. I would definitely stay here again."

"Friendly staff, good breakfast, well located, good deal"

"I had a great stay at Orchid Hotel. I came to Mumbai after couple of years but the human values are still same. I recommend to stay here It was great experience for my stay. Thank you to all who were part of it. Regards Rahul "