西鳳凰城Spa 飯店，旅行前必看！

「They give you like no towels. Very very stingy on that. They gave us only 2 normal towels and wash cloths then when we asked for more, they said they didn’t have any and gave us two tiny thin pool towels. They also didn’t come by to clean the room at all, not that it was necessarily “dirty” but having new towels and touch up’s would have been nice for the price paid」

「还会入住」

「We got there at 8:30pm with no attendant to direct you where to park or how to check in. We had to leave our bags and golf clubs unattended for 15 mins while we went inside to find reception. We were able to get a ride to our room but without our clubs. Then our keys didn’t work. We walked back to front desk got new keys and they didn’t work. Had to call maintenance to switch out battery on door entrance. After 90 mins on nonsense we got into our room without our clubs. Had to walk back to...

「It was Amazing!!!will come back again. Thanks」

「Everything was amazing except on the last day there the toilet and bathtub stopped working and would not drain. The staff came and quickly fixed it but within three hours the issue happened again. Working with the hotel for a partial refund for the last night since this is a $1,000 a night place」